Tile Liquidators has been helping turn houses into homes by offering showroom quality at liquidation prices.
We are seeking a dynamic Bilingual Customer Service Representative to join our team! This role is perfect for energetic individuals who excel in communication and organization. You will be the friendly voice guiding customers through their inquiries, and supporting retail store operations. If you thrive in a fast-paced setting and enjoy helping people, this position offers an exciting opportunity to grow your career while making a positive impact!
Purpose:
As a Customer Service Associate, you are an extension of our sales team. You are the first and final interaction for Tile Liquidators customers. You will be responsible for providing excellent customer service through greeting customers, checking out customers, handling product returns, performing basic cash office functions and providing every customer with an exceptional experience to keep them coming back.
Essential Job Functions:
- Greet every customer in a helpful and courteous manner.
- Provide above and beyond customer service and exceed customer expectations.
- Demonstrate and understand compliance of the company’s safety processes.
- Act and work in a manner consistent with the company’s core values.
- Process customers at checkout using the point of sale (POS) system.
- Process customer refunds and exchanges according to established guidelines.
- Open and close registers.
- Follow established cash, check, and credit card acceptance procedures.
- Answer the telephone according to the company guidelines.
Minimum Eligibility Requirements:
- Must be 18 years or older
- Need to work on Saturdays
- Knowledge of basic math skills
- Cash handling experience
- Strong Customer service experience
- Computer experience a plus
- Be able to stand for long periods of time
BENEFITS & REWARDS:
- Career advancement opportunities
- Always off on Sundays
- Full Time Opportunity
- Health, Dental, and Vision
- PTO
- Weekly Pay
- 401k matching
- Employee Discounts
Are you ready to join our team? Apply today. [email protected] or call 256-312-9147
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
