The Cage Shift Supervisor is responsible for supervising all cage and vault personnel, activities, and accountability and ensuring cage policies and procedures and IRGC rules and regulations are being followed.
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Provide exceptional customer service to all internal and external customers.
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Supervise cage cashiers in their regular shift duties.
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Supervise vault cashiers in their regular shift duties.
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Responsible for ensuring accurate and secure operation of the cashier cages and vault on assigned shift.
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Implements and maintains policies and procedures that maximize the cashing of negotiable instruments and intra-departmental transactions on an assigned shift.
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Maintain professional working relationships with other departments personnel, including Slots, Table Games, Food & Beverage, Retail Outlets, Golf Course, Hotel and Spa, Security, Surveillance and Account
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Access to sensitive areas includes the cashier cage, vault, count room and files and therefore, the highest levels of integrity and honesty are essential for this function.
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Provide exceptional customer service to all internal and external customers.
-
Supervise cage cashiers in their regular shift duties.
-
Responsible for ensuring accurate and secure operation of the cashier cages and vault on assigned shift.
-
Implements and maintains policies and procedures that maximize the cashing of negotiable instruments and intra-departmental transactions on an assigned shift.
-
Maintain professional working relationships with other department personnel, including Slots, Table Games, Food & Beverage, Retail Outlets, Golf Course, Hotel and Spa, Security, Surveillance and Accounting.
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Knowledge of all levels of the Cage operations (Cage Cashier, Vault Cashier).
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Ability to perform basic mathematical functions.
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Basic knowledge of gaming control regulations.
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This knowledge and these abilities are typically acquired through three years' experience in cashiering or banking operations and/or through a Bachelor's Degree in Business Administration or a related field and one-year closely related experience.
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Access to sensitive areas includes the cashier cage, vault, count room and files and therefore, the highest levels of integrity and honesty are essential for this function.
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This position will require wearing a uniform as a casino customer service employee.
