The Consumer Money team at Intuit is working to make financial progress possible for everyone. Within this organization, the Money Operations team—which spans specialized functions across Banking, Lending, Disputes, Control, and Analytics—is responsible for establishing stable, highly efficient operations that seamlessly scale to support rapid business growth and protect the member experience.
As a Money Operations Innovation & Control within the Money Operations team, you will play a pivotal role in enhancing the efficiency, scalability, technological advancement, and foundational safety of our Money Operations ecosystem.In this high-impact position, you will lead a multidisciplinary team responsible for driving future-state operational innovation while ensuring our day-to-day scaling is safe, compliant, and highly optimized. You will directly oversee Embedded Controls (Quality, Monitoring, and Regulatory Complaints), Business Process Management, and Ops Analytics.
The ideal candidate brings a unique blend of builder mindset and protective intuition—someone who can leverage cutting-edge automation, AI, and outsourcing strategies without compromising on quality or regulatory standards. This role is central to building operational readiness for major upcoming launches.
Responsibilities
Qualifications
Bachelor’s degree in Business, Operations Management, Engineering, Data Analytics, or a related field; MBA or advanced degree preferred.
10–15 years of progressive leadership experience within operations, risk/controls, or business analytics—ideally in a fast-paced fintech, neobank, or modern financial services environment.
Deep experience establishing internal controls, quality programs, and managing regulatory tracking/remediation directly inside an operations department.
Proven track record in Business Process Management (BPM) with hands-on experience leveraging automation, AI, and scaled third-party vendor operations.
Strong data fluency; comfortable steering an analytics function and utilizing metrics to diagnose operational bottlenecks and risk trends.
Forward-thinking perspective on digital assets, with an understanding of the operational and regulatory frameworks required for projects like Circle/Stablecoin.
Leadership Competencies:
Ability to think both strategically and tactically—equally comfortable designing a 3-year innovation roadmap or diving into the weeds of an operational exception.
Exceptional stakeholder management skills; a proven collaborator who can align Product, Tech, Risk, and Legal teams around shared operational goals.
High emotional intelligence and communication skills required to lead a diverse, modern, and agile operational team.
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Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
