Founded by a small group of educators, Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for more 70 years and welcomes everyone in Michigan to bank with us. We are financial champions committed to helping our members achieve financial success by rallying behind them and their goals. As the sixth largest Credit Union in Michigan, MSGCU has 24 branch offices in south east Michigan, over 450 team members, 150,000 members, $4 billion in assets, and a 97% member satisfaction rating for two decades. We are a caring organization that strives to ensure an equitable and inclusive culture where everyone is valued and respected. Our dedication to team member engagement has contributed to the honor of being named a Top Workplace by The Detroit Free Press thirteen years in a row.
If you have a passion for helping people and providing exceptional and dependable service, we want you on our team!
Information about our comprehensive total rewards package can be found here.
Overview of Responsibilities: Supervises and coordinates the maintenance of all fraud related initiatives including overseeing fraud detection systems, conducting fraud investigations, participating in risk assessments, and identifying opportunities to minimize exposure or loss.
Essential Duties and Responsibilities:
- Possesses and applies relevant knowledge of the business to advance the organization’s goals. Enhances organizational effectiveness on an ongoing basis by reviewing ERM workflows, processes, analyzing data and recommending enhancements to support strategic goals and institutional growth.
- Collects, organizes, and documents case information to ensure compliance with Bank Secrecy Act (BSA), Suspicious Activity Reporting (SAR), and departmental requirements. Formulates and recommends actions based on investigative conclusions, files reports, testifies in court, and ensures proper documentation and evidence retention.
- Prepares and submits required regulatory filings, including Currency Transaction Reports (CTRs), in accordance with Bank Secrecy Act and FinCEN requirements. Ensures timely completion, accuracy, and proper retention of documentation in alignment with organzation and regulatory requirements.
- Serves as MSGCU’s subject matter expert with regard to fraud prevention. Ensures adequate controls are in place and develops fraud prevention and detection activities by staying current on emerging technological, industry, and fraud trends. Makes sound and timely decisions related to the risk management function that keeps the organization moving forward.
- Analyzes data sources to identify gaps and opportunities to improve fraud mitigation efforts. Summarizes findings to make recommendations and implement mitigation strategies to minimize exposure or loss.
- Monitors changes in business practices and the financial industry that may impact MSGCU. Analyzes complex and sometimes contradictory information to solve problems effectively and make proactive and responsive recommendations to update procedures, processes, and guidelines to ensure the organization’s needs and regulatory compliance requirements are met.
- Builds an effective high performing team that applies their diverse skills and perspectives to achieve common goals. Enables team’s success by setting clear objectives aligned with broader organizational goals, removing obstacles, and establishing controls that empower effective delegation of responsibility.
- Participates in risk assessments and operational efficiency studies to ensure compliance with applicable regulations and laws. Facilitates implementation of new regulatory requirements and oversees vendor and software system operations to support ERM goals.
- Identifies training needs and collaborates with the Human Resources department to develop relevant content for branches and departments to meet shared objectives, improve relationships, develop teamwork and deliver high quality member service.
- Holds self and others accountable to meet commitments. Ensures a high level of excellence and takes responsibility for outcomes.
- Communicates effectively by developing and delivering various forms of communication (written, verbal, presentation), facilitating discussions, and actively listening to accommodate the needs and abilities of different audiences.
- Manages Ambiguity by operating effectively, even when things are not certain or the way forward is not clear and adapting leadership approach and demeanor in real time to match the shifting demands of different situations and more effectively connect with people, influence behaviors, and generate effective outcomes.
- Gains the confidence and trust of others by modeling honesty, integrity authenticity, and behaviors that align with organizational values. Makes responsible choices and exemplifies courage by addressing difficult issues.
- Models self-development by actively seeking new ways to grow and be challenged, and exhibits self-awareness by soliciting feedback and through reflection gains productive insight into personal strengths and weaknesses. Applies feedback to personal development using both formal and informal development channels
Education and Experience:
- Associate degree in Business Administration or related field required; and
- 3 years of progressively responsible experience in fraud prevention, or risk management within a financial institution, with a demonstrated expertise in financial crimes investigation and working knowledge of bank operations and regulatory requirements.
- Supervisor experience preferred.
- CUNA Credit Union Compliance Expert (CUCE) and Bank Secrecy Act Compliance Specialist (BSACS) designations desired.
Working Conditions:
- Office and branch location environment with little discomfort from noise, extreme temperature, dust, or other factors.
- Occasionally required to travel throughout MSGCU’s service area as business needs require.
- Exposed to potentially hazardous conditions such as robbery. Receives detailed instructions and security procedures on an annual basis to minimize risk.
- This work involves sitting most of the time with brief periods of walking or standing and may occasionally require lifting and/or moving up to 10 pounds.
Compensation and Benefits:
- Competitive salaries are just the starting point for MSGCU team members. Generous health benefits, vacation time, retirement plan contributions and discounts on loans and phone service also come with the job.
- Base salary starts at $72,200 / year
- Medical, dental and vision on your first day! You can choose the most generous Health Savings Account (HSA)-eligible medical plan with no monthly premium for you (and your family)
- If you are at least 21 years old, you will receive a 3% contribution from MSGCU, and a 100% match for the next 7% you contribute to your 401(k)
- You will enjoy 12 paid holidays and up to 120 hours of PTO your first year of service (pro-rated based on start date)
