1k with a fully vested employer match, Health, Vision, Dental and PTO. NorthPointe Hospitality also offers a Daily Pay Option. Employees will be able to make secure, instant transfers of earned wages for a fee, before payday, whenever and wherever they need to, 24/7/365.
Responsibilities:
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Ensures each hotel guest remains LOYAL to the hotel and brand through exceptionally kind, courteous and professional service demonstrated through daily, personal interaction with both guest and fellow associates.
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Must have a high level of personal care and consideration for both guests and fellow associates.
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Demonstrates a “can do” attitude – accepts personal responsibility for individual service and cleanliness standards.
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Takes constructive criticism well regarding improvements for room cleanliness and company-wide standards.
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Must be able to meet the company and brand standards regarding cleanliness and Quality Assurance on a daily basis.
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Must be able to “multi-task” – additional areas of responsibility may include cleaning guest rooms, meeting and storage rooms and commercial areas of the hotel. (i.e. lobby, fitness center, restaurant, etc.)
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Must be able to pinpoint and rectify problem areas with linen in regard to stains and inventory.
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Must be able to decipher between different types of linen processes and use appropriate cleaning programs.
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Provides housekeepers with needed supplies and stocks storerooms.
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Removes trash and soiled linens. Prepares and separates soiled linens and terry for pick up.
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Use floor equipment as required in the rooms, public spaces, etc.
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Flips mattresses over on a quarterly basis or as required by the manufacturer.
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Daily sweeping and mopping in public spaces.
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Occasional pressure washing, carpet cleaning, and other special projects.
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Immediately notifies supervisor of any equipment failure.
Requirements:
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Demonstrates “cool” demeanor in stressful situations – thinks on one’s feet, low need for direct supervision. Can manage all types of guest and associate interactions well. Extremely diplomatic under all circumstances.
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Must have an “eye” for detail, be self - directed, with little need for supervision.
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Preferred Certifications: IHG Experience
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Previous Hotel or Hospital laundry experience a plus but not required
We are a team of caring, entrepreneurial, resilient hoteliers passionate about extraordinary guest service, committed to profitability, and dedicated to the long-term growth and development of our associates.
Benefits:
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Paid time off
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Health insurance
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Dental insurance
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Vision insurance
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401(k)
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401(k) matching
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Other
Job Type: fulltime, parttime
Education: No education required
Work location: On-site
