Front Desk Agent
We are looking for an experienced, friendly, and reliable front desk associate for a full. Hotel front desk experience or office experience is preferred. The ideal candidate will be guest-oriented, responsible, and flexible. Must be available to work weekends, holidays, and some evenings. We offer competitive wages and provide a friendly and cooperative work environment.
Key Duties and Responsibilities:
- Greet guests in a welcoming, professional manner.
- Stay knowledgeable of the history of the hotel, policies, rates, and promotions, and locally recommended restaurants and activities.
- Check guests in/out, resolve balances, make/cancel reservations, handle phone inquiries, and respond to guest requests.
- Communicate with housekeeping and management on room status. Perform room inspections.
- Assist with laundry if necessary
- Maintain high standards of personal appearance and grooming, adhering to uniform policies.
Requirements:
- A desire to be a part of a team and willing to cross-train.
- Excellent verbal and written communication skills.
- 1 year of front desk experience.
- Able to stand, bend, walk, and lift at least 15 pounds.
- Able to work 7:30am - 3:30 pm and occasionally 12p-8p or 3:30p-11:00p
- Available to work weekends.
- Proficiency with computers.
- Ability to maintain a professional demeanor at all times with guests and staff.
- Able to respond to guest requests in a helpful and timely manner.
- Able to troubleshoot guests’ concerns within your knowledge and notify management as needed.
Job Types: Full-time
Pay: $16.00 per hour
COVID-19 considerations: Masks, gloves, and hand sanitizer are provided upon request
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Food provided
- Paid time off
Application Question(s):
- Are you available to work weekends?
- Are you available to work 2 nights a week?
Experience:
- Hotel Front Desk: 1 year (Preferred)
Ability to Relocate:
- Saint Petersburg, FL 33710: Relocate before starting work (Required)
Work Location: In person
