The Home Water Filtration Sales Consultant is responsible for meeting with pre-qualified homeowners, evaluating their water quality concerns, recommending customized water treatment solutions, and closing sales. This is an in-home, consultative sales position where the primary objective is to educate customers, provide professional recommendations, and schedule installation as quickly as possible following the sale.
Appointments are provided by the company's Appointment Setting team, allowing Sales Consultants to focus on delivering exceptional customer experiences and maximizing closing opportunities. The ideal candidate is personable, self-motivated, professional, and skilled at building trust while guiding customers through an important investment in their home's water quality.
- Meet with homeowners during company-provided appointments.
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Perform in-home water evaluations and discuss the customer's current water quality concerns.
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Educate homeowners on common water issues, including:
- Hard water
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Chlorine
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Iron and manganese
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Sulfur odors
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Sediment
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Scale buildup
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Contaminants affecting taste, odor, and overall water quality
- Conduct water testing and system evaluations using company-approved methods.
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Recommend the most appropriate water treatment solution based on the customer's needs, home, family size, water usage, and budget.
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Present product features, benefits, warranties, financing options, and pricing in a clear and professional manner.
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Build trust and confidence through consultative selling rather than high-pressure sales tactics.
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Close sales while ensuring customers fully understand the proposed solution.
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Complete all required sales paperwork accurately and obtain signed agreements.
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Coordinate and schedule installations as soon as possible after the sale, ensuring a smooth transition to the installation team.
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Maintain communication with customers regarding installation expectations and next steps.
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Accurately enter customer information, sales details, and notes into the company CRM.
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Maintain knowledge of company products, promotions, financing programs, and industry trends.
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Meet or exceed established sales goals, closing ratios, revenue targets, and customer satisfaction standards.
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Represent the company professionally in appearance, conduct, and communication at all times.
- Previous in-home sales experience preferred.
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Experience in water treatment, HVAC, plumbing, home improvement, or similar industries is a plus.
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Proven ability to close sales and achieve performance goals.
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Strong interpersonal, communication, and presentation skills.
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Excellent listening and problem-solving abilities.
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Comfortable conducting in-home consultations with homeowners.
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Ability to explain technical concepts in simple, customer-friendly language.
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Strong organizational and time management skills.
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Basic computer proficiency and experience using CRM software.
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Valid driver's license and reliable transportation.
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Ability to work evenings and weekends as customer appointments require.
- Professional appearance and demeanor.
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Consultative sales approach with a customer-first mindset.
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Strong negotiation and closing skills.
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Ability to build rapport quickly with homeowners.
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Self-motivated with minimal supervision.
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Detail-oriented and highly organized.
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Ability to adapt to different customer personalities and situations.
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Commitment to honesty, integrity, and exceptional customer service.
Success in this position will be measured by:
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Sales closing percentage
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Revenue generated
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Installation scheduling efficiency
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Customer satisfaction and reviews
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Accuracy and completeness of sales documentation
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CRM compliance
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Attendance and punctuality
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Professional representation of the company
- Frequent driving to customer homes.
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Ability to stand, walk, and move throughout residential properties.
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Ability to carry demonstration equipment and product literature.
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Ability to occasionally lift up to 30 pounds.
This position offers a competitive compensation package, which may include:
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Base salary and/or commission
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Performance bonuses
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Paid training
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Company-provided appointments (no cold calling)
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Additional benefits as offered by the company
