Overview:
The Central Investigations Technician will support and assist the Central Investigations Manager and team with day-to-day analytics and observation to identify potential internal and external fraud in stores to reduce shrink and drive profit.
Responsibilities:
- Supports Stores, Asset Protection Teams, and Field Investigations by providing summary reports and evidence to support cases.
-
Responds to inquiries from the field in relation to suspected shoplifters or unusual activity such as critical incidents, inclement weather, burglar/fire alarms, etc.
-
Reviews and analyzes Point Of Sale (POS) exception reports and stores systems information to identify potential losses through theft, fraud or deception within assigned area.
-
Refers associates suspected of dishonesty to district and store leadership for further investigation and resolution. Aids store teams in conducting internal investigations.
-
Monitors CCTV surveillance.
-
Assists non-Asset Protection stores with phone interviews on potential internals suspects.
-
Provides Key Performance Indicators reporting on internal fraud to field leadership.
-
Assists Remote and External Technican responsibilities.
-
Meets established performance goals for the role.
-
Supports Company’s shrink and safety initiatives.
Qualifications:
- 2+ years Asset Protection experience, or analytical or IT responsibilities
-
Strong software skills; intermediate Excel, MS Word, PowerPoint
-
Critical Thinking and Analytical skills, Produces Results
-
High School or equivalent; Bachelor’s Degree preferred
What you Get:
Enjoy a rewarding career at Catalyst, where we offer a competitive benefits package, a vibrant work environment, and the opportunity to make a difference with America's most iconic retail brands.
Generous benefits: Medical/dental/vision insurance starting on day one, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on merchandise across all Catalyst Brands.
Opportunities for growth and development: We are committed to helping our employees grow their careers and develop their skills. We offer a variety of training and development programs, as well as opportunities for advancement.
Collaborative and supportive culture: We believe in creating a workplace where everyone feels valued and respected. We encourage teamwork and collaboration, and we are always looking for ways to support our employees' success
About Catalyst:
Catalyst Brands reflects the bringing together the rich heritages of our brands with modern excitement and a new vision for success. Five iconic brands came together under a unified powerhouse portfolio to celebrate the essence of American style. We will leverage our rich history, resources and best-in-class industry talent to further build the success of our brands. At Catalyst we are united in one shared purpose: We exist to ignite America’s most beloved retail brands to make fashion accessible to all.
#LI-MS1
Pay Range: USD $17.88 - USD $22.36 /Hr.
