GENERAL OVERVIEW:
The role of the Clinical Director is to oversee the entire intake process, provide clinical support to staff members through training, and oversee the clinical aspects of the program. The Clinical Director should ensure that all children receive the best clinical care, and that treatment is consistent with recommendations.
KEY RESPONSIBILITIES
- Provide administrative and clinical leadership for the IBHS program, ensuring services align with the agency's mission, strategic objectives, and evidence-based practices.
- Direct, supervise, mentor, and evaluate Clinical Managers, Behavior Consultants (BCs), Mobile Therapists (MTs), Behavioral Health Technicians (BHTs), and other assigned staff to promote high quality service delivery, professional development, and regulatory compliance.
- Oversee all program operations, including referrals, admissions, service authorizations and reauthorizations, staffing, service utilization, scheduling, and discharge planning to ensure efficient program performance.
- Ensure compliance with Pennsylvania Chapter 5240, OMHSAS, CBH, managed care, licensing, and agency requirements governing the delivery of IBHS services.
- Maintain clinical oversight of all IBHS services by reviewing, approving, and, when clinically indicated, completing assessments, reassessments, evaluations, treatment plans, written orders, and other required clinical documentation to ensure medical necessity, clinical appropriateness, and continuity of care.
- Provide clinical consultation and guidance regarding assessments, treatment planning, behavioral interventions, crisis response, risk assessment, and discharge planning to support quality client outcomes.
- Ensure all clinical staff receive required supervision, credentialing, training, and ongoing professional development, including access to qualified supervisory support during all required service hours.
- Lead quality assurance and compliance activities, including clinical record reviews, documentation audits, corrective action planning, and continuous monitoring to ensure regulatory and agency standards are met.
- Evaluate program performance, service outcomes, and operational data to identify opportunities for quality improvement, program effectiveness, and strategic growth.
- Develop, implement, and maintain program policies, procedures, and clinical practices that align with regulatory requirements, organizational expectations, and best practices.
- Build and maintain collaborative relationships with families, schools, physicians, behavioral health providers, child-serving systems, managed care organizations, and community stakeholders to ensure coordinated care.
- Promote trauma-informed, culturally responsive, family-centered, and strengths-based service delivery while performing other administrative, clinical, supervisory, and operational duties necessary for the effective management of the IBHS program.
