Job Summary
The Medical Assistant (MA) / Vestibular Technician supports audiologists in the evaluation, diagnosis, and treatment of patients with balance and vestibular disorders. This position is responsible for assisting with vestibular testing procedures, preparing patients for examinations, documenting clinical information, maintaining testing equipment, and ensuring efficient clinic operations. The ideal candidate is detail-oriented, compassionate, and comfortable working with patients who may experience dizziness, vertigo, or balance difficulties.
Responsibilities
Clinical Duties
- Prepare patients for audiology and vestibular evaluations by reviewing medical history and explaining testing procedures.
- Assist audiologists with vestibular diagnostic testing, including:
- Videonystagmography (VNG)
- Video Head Impulse Testing (vHIT)
- Vestibular Evoked Myogenic Potentials (VEMP)
- Rotary Chair Testing
- Caloric Testing
- Monitor patient comfort and safety during vestibular procedures.
- Accurately document patient information, testing results, and clinical notes in the electronic medical record (EMR).
- Clean, disinfect, and prepare testing equipment and exam rooms according to infection control standards.
- Assist with hearing evaluations, hearing aid services, and other audiology procedures as assigned.
Administrative Duties
- Schedule patient appointments and coordinate testing protocols.
- Verify patient demographics, insurance information, and required documentation.
- Maintain patient records and ensure HIPAA compliance.
- Answer patient questions regarding appointments, testing procedures, and follow-up instructions.
- Assist with referrals, authorizations, and coordination of care with other healthcare providers.
Qualifications
- High school diploma or GED.
- Medical Assistant certification or completion of an accredited Medical Assistant program preferred.
- Previous healthcare, medical office, or patient care experience.
- Strong interpersonal and communication skills.
- Excellent organizational skills and attention to detail.
- Proficiency with electronic medical records (EMR) and basic computer applications.
- Ability to work effectively in a fast-paced clinical environment.
- Ability to maintain patient confidentiality and comply with HIPAA regulations.
Preferred
- Experience in audiology, otolaryngology (ENT), neurology, physical therapy, or vestibular testing.
- Experience assisting with diagnostic procedures and patient monitoring.
- Bilingual (English/Spanish) skills preferred.
This position is paid and offers an engaging environment where your skills directly impact patient health outcomes. If you’re passionate about providing exceptional care through technical expertise and compassionate service, we invite you to join our team!
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Free parking
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
