Position Summary
The Chief Operating Officer leads and integrates all operational functions of a build-to-rent (BTR) development and operating platform. Reporting directly to the Chief Executive Officer, the COO oversees development, construction, leasing, property operations, asset management, and customer experience – driving growth, efficiency, and portfolio performance across the company.
Key Responsibilities
Lead day-to-day, process-driven operations across pre-development, construction, and project stabilization, standardizing protocols in concert with project leaders in development, construction, and asset management.
Establish operational policies, procedures, and performance metrics.
Review/approve reporting to outside investors.
Oversee asset management department.
Serve on Investment Committee.
Monitor project schedules, budgets, and operational performance.
Implement scalable operating systems and technology platforms.
Drive operational excellence, cost control, quality, and customer satisfaction.
Establish and track KPIs across development, construction, leasing velocity, occupancy, retention, NOI, and overall portfolio performance.
Present operational results and strategic recommendations to leadership, investors, and lenders.
Quarterly Board material preparation
Corporate (non-project level) budget approved by COO until CFO is Chief Accounting Officer is assigned this responsibility.
Leadership Responsibilities
Build, mentor, and retain high-performing teams.
Recruit and develop leadership talent.
Foster accountability and cross-functional collaboration.
Align departmental objectives with the company’s strategic goals.
Qualifications
Bachelor’s degree required; advanced degree preferred.
10+ years of leadership experience in homebuilding, multifamily, build-to-rent, or real estate development.
Proven track record managing large-scale development and operating platforms.
Collaborative leader who builds strong relationships—teamwork is essential to scaling the business.
Strong command of land development, construction, leasing, property operations, and asset management.
Strong financial and analytical skills.
Excellent leadership, communication, and organizational abilities.
Preferred Experience
Experience with institutional investors, private equity-backed platforms, REITs, or large private real estate companies.
Experience overseeing multi-market build-to-rent portfolios.
Reporting Structure
Reports to the Chief Executive Officer
Oversees Asset Management and IT
