About Us:
My Wellness Psychiatry is a small, family-run psychiatric practice providing compassionate and personalized mental health care both in-person and via Telehealth. We foster a supportive, team-oriented environment with flexibility, on-the-job training, and genuine care for our staff.
About the Roles:
We are seeking a warm, reliable, and bilingual (English/Spanish) receptionist and support staff member to join our team. These in-person positions involve core front desk duties in a psychiatric office.
At this time, we are looking for two candidates:
- One to work four 10 hour shifts (full-time). The schedule is Monday through Thursday, 9:30AM – 7:30PM.
- Another to work 24 hours per week (part-time). Schedule may be more flexible.
Key Responsibilities:
- Greet and assist patients in the office
- Answer phones, route calls, and check voicemails
- Respond to emails, texts, and faxes
- Verify insurances through our billing platform or collect self-pay balances
- Communicate with pharmacies and other providers
- Manage patient intake and support the clinical team as needed
- Handle other general front desk/reception duties
- Be open to adapting to evolving responsibilities in a small business setting
- Assisting with sending out lab orders and referrals to patients as needed
- Coordinating shipments of medications & samples
- Setting up meetings with local facilities/partners & pharmaceutical representatives
Requirements:
- Fluent in English and Spanish (spoken and written)
- Strong computer literacy; must be comfortable navigating digital systems
- Friendly, patient, and professional with excellent communication and resolution skills
- Ability to multitask and remain organized in a dynamic environment
- Must be open to change and able to adapt as needs shift
Preferred (but not required):
- Experience in a psychiatric or medical office
- Familiarity with Mac computers and Tebra/Kareo (our EHR platform)
Perks & Benefits:
- Room for growth within the practice
- On-the-job training provided
- Lunch often provided by visiting reps
- Paid holidays and holiday bonuses
- Option for W2 or 1099
- Insurance benefits available
- 3 - 4 day work week
- Annual travel to business conferences
If you’re someone who enjoys helping others, works well in a close-knit team, and wants to grow with a compassionate practice, we’d love to hear from you!
Job Types: Full-time, Part-time, Contract
Pay: $16.00 - $20.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
