Job Overview
UPLIMARK is a growing industrial marking and coding solutions company serving customers across North America, Central America, and South America.
We are seeking a motivated and dependable Sales Development Representative (SDR) to join our office in Tustin, California.
This is an entry-level inside sales position focused on identifying new business opportunities, outbound customer communication, CRM management, and sales development.
No prior experience in industrial equipment is required. We provide comprehensive product training, sales training, and ongoing coaching.
If you enjoy talking with people, learning new skills, working in a structured environment, and building long-term customer relationships, we encourage you to apply.
What You'll Do
As a Sales Development Representative, you will help grow our customer base by identifying potential customers and maintaining consistent communication throughout the sales process.
Your daily responsibilities include:
- Make outbound calls to prospective customers using company-provided leads
- Introduce UPLIMARK products and services to potential customers
- Qualify sales opportunities and identify customer needs
- Follow up with customers through phone and email
- Accurately document every customer interaction in HubSpot CRM
- Maintain organized customer records and follow-up schedules
- Follow the company's Sales Playbook, call scripts, and operating procedures
- Participate in product knowledge and sales training
- Work closely with the Operations Manager to achieve daily and weekly activity goals
- Maintain professional communication with customers and team members
What We're Looking For
We're looking for someone who enjoys learning, communicates professionally, and follows established processes.
Qualifications:
- Authorized to work in the United States
- Excellent English communication skills
- Spanish speaking is preferred but not required
- Comfortable making outbound phone calls
- Positive attitude and willingness to learn
- Reliable, organized, and detail-oriented
- Comfortable working with CRM software and computers
- Able to manage multiple follow-up tasks
- Professional communication skills
- Strong time management and organizational skills
Preferred Qualifications
Candidates with any of the following experience are encouraged to apply:
- Inside Sales
- Sales Development
- Customer Service
- Call Center
- Lead Generation
- B2B Sales
- CRM software (HubSpot, Salesforce, Zoho, etc.)
- Microsoft Office or Google Workspace
Previous sales experience is preferred but not required. Comprehensive training will be provided.
Training & Career Growth
We believe great sales professionals are developed through training and continuous learning.
New team members will receive training on:
- Product knowledge
- Sales process
- Cold calling techniques
- HubSpot CRM
- Customer communication
- Sales Playbook
- Business development
Successful employees will have opportunities for additional responsibilities and career growth as the company continues to expand.
Work Schedule
- Monday to Friday
- Approximately 20–25 hours per week during the initial training period
- Day shift
- In-person position located in Tustin, California
This part-time position may transition into a full-time role based on performance, business needs, and company growth.
Benefits
- Paid training
- Performance-based bonus opportunities
- Professional office environment
- Career growth opportunities
- Ongoing coaching and development
- Supportive team culture
What Success Looks Like
Success in this role is measured by professionalism, consistency, customer communication, accurate CRM documentation, willingness to learn, teamwork, and daily activity—not solely by immediate sales results.
We value individuals who take initiative, follow through on commitments, and enjoy contributing to a growing team.
Applicants selected for interviews may be asked to complete a brief phone role-play and a simple CRM/data entry exercise.
Pay: $18.00 - $22.00 per hour
Benefits:
Application Question(s):
- Do you have experience using CRM systems?
- Are you comfortable making outbound follow-up calls daily?
- Are you fluent in both English and Spanish?
- Please briefly describe your CRM or lead follow-up experience.
- Are you legally authorized to work in the United States?
- Are you able to commute to our office in Tustin, CA?
- How many outbound calls are you comfortable making each day?
- Are you comfortable documenting every customer interaction in HubSpot CRM?
Work Location: In person
