Job Summary
Villagio Hospitality Group is growing! We are seeking dynamic and energetic Hosts to join our award-winning team at Proof Kitchen & Bar. If you’re a customer service professional who thrives in a fast-paced, high-energy environment and are dedicated to delivering exceptional dining experiences, we want you on our team!
As a Host, your responsibilities include greeting guests, providing accurate wait times and seating guests. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.
PRIMARY RESPONSIBILITIES:
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Welcomes guests with hospitality and courtesy by meeting, greeting and seating them as they arrive
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Maintaining a neat and organized reception area
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Answering phone calls, taking reservations, verifying reservations
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Assisting with To-Go orders
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Managing restaurant wait list during high volume periods
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Assisting with running food and cleaning tables when necessary
REQUIREMENTS:
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General knowledge of basic customer service skills, restaurant operations, and food service principles
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Excellent oral and written communications skills
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Pleasant demeanor with teamwork attitude; ability to work well with others
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Ability to effectively handle customer concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions
EDUCATION/TRAINING/EXPERIENCE:
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High School or equivalent. Coursework in restaurant preferred.
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Experience in high volume restaurants is preferred
PHYSICAL DEMANDS:
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Prolonged periods of standing
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Able to lift 15 lbs. without assistance
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Flexibility to work early mornings, evenings, weekends, and holidays as needed.
BENEFITS WE OFFER:
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Competitive pay based on experience
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401(k) with employer matching
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Health, Dental, and Vision Insurance
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Paid time off and employee discounts
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A collaborative and supportive work environment with room for professional growth.
Villagio Hospitality Group is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
