Local established Fort Myers law firm is looking for a professional, friendly and welcoming front desk receptionist to join our team and be the first point of contact for clients and guests of the firm, whether in person or over the phone. Key duties and responsibilities for this position include:
- Answering multi-line phones
- Greeting clients, visitors and vendors in a professional manner
- Scheduling appointments/consultations and confirming thereafter
- Taking messages for attorneys and staff
- Handling upset or emotional clients professionally
- Maintaining confidentiality
- Scanning, copying and printing occasionally
- Distributing incoming mail and packages
- Maintaining office supplies and ordering inventory
- Opening and closing the office
- Organizing and tidying the reception area and conference rooms
- Data entry (new client leads)
- Assisting with intake forms and new client information
- Processing payments occasionally
- Following up with new client leads for missing intake forms
- And other tasks as assigned
Qualifications include:
- Minimum 2 years of receptionist experience in a law firm
- Excellent verbal and written communication skills to interact with clients, attorneys and staff
- Familiarity with basic office software (i.e., Microsoft Outlook, Word, etc.)
- Familiarity with basic office equipment including printers, copiers and scanners
Pay: $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
