ABOUT OUR AGENCY:
I opened my agency in 2017 and currently lead a team of eight. I studied Insurance and Risk Management in college and began my career as a State Farm team member after graduation before opening my own agency. Outside of work, I enjoy sports and spending as much time outdoors as possible.
Our agency is proud to stay involved in the community by sponsoring local events, school activities, and sports teams throughout the year.
We offer health benefits, two weeks of PTO starting out, paid holidays, licensing costs paid up front, and a strong commitment to work-life balance. We also provide lunch for the team every Thursday and offer the opportunity to earn a paid vacation when team performance goals are achieved.
Our office is professional, disciplined, and growth-focused, with the feel of an investment practice and clear systems that set our team up for success. At the same time, we're highly collaborative and genuinely want to see one another succeed. I'm looking for someone who is professional, positive, hardworking, and wants more than just a job - they're looking to build a long-term career.
ROLE DESCRIPTION:
Brandon Baxter - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
