At Kirkwood, we believe that exceptional dining experiences begin with exceptional people. As a new upscale dining establishment in the heart of Houston, we're committed to creating an environment where our team feels valued, inspired, and empowered to deliver world-class service and culinary excellence.
Our restaurant is searching for motivated Servers who value teamwork, professionalism, and a positive attitude. If you take pride in delivering outstanding service and working collaboratively, we’d love to meet you.
Why Join Us?
- Be part of a New Restaurant Opening (NRO) in Houston.
- Work with a supportive and passionate team in a welcoming environment.
- Opportunity to grow with a forward-thinking restaurant group.
- Competitive pay and benefits (FT Employees), including Medical, Dental, Vision, 401(k), PTO, and more.
- Growth opportunities – training and development
- Perkspot – corporate perks program
- ZayZoon – On-demand pay advances
What we are looking for
- Previous experience in serving, preferably in upscale or fine dining.
- Strong knowledge of food, wine, and beverage pairing
- Excellent interpersonal, teamwork, and communication skills
- Knowledge of food safety and sanitation practices
- Ability to work in a fast-paced environment and multitask effectively
- Must be able to work nights, weekends and some holidays.
- Flexible schedule helpful.
- Valid Food Handler Certificate required.
- Valid State Alcohol Server Certificate required.
What you’ll do:
- Provide warm, welcoming, and attentive service that reflects the elevated standards of our restaurant.
- Guide guests through the menu, offering detailed knowledge of ingredients, preparation methods, and chef recommendations.
- Take accurate food and beverage orders and input them into the POS system efficiently.
- Collaborate with kitchen and bar staff to ensure timely, precise, and elegant service.
- Monitor guest satisfaction throughout the dining experience and address any concerns promptly and professionally.
- Read and interpret guest cues, including body language, tone, and pacing. To understand the type of dining experience they’re seeking and adjust service style to create the proper atmosphere.
- Tailor the experience to each guest, creating memorable moments that feel personal, encouraging return visits, and helping cultivate a loyal regular clientele.
- Proactively identify allergy or dietary needs, clearly understand which menu items can be modified, and provide confident, informed recommendations to ensure safety while still delivering an exceptional dining experience.
- Maintain a polished, composed presence in a fast-paced, high-expectation environment.
- Follow all steps of service, including table settings, course pacing, and check presentation.
- Handle guest concerns with professionalism, escalating to management when needed.
- Handle guest payments accurately, including processing credit cards, managing split checks, and handling cash with integrity and accountability.
- Balance and reconcile cash and receipts at the end of each shift as required.
- Ensure cleanliness and order in assigned sections, side stations, and service areas.
- Adhere to all health, safety, and sanitation guidelines.
- Support team members and contribute to a positive, respectful workplace culture.
- Attend mandatory meetings and complete company-assigned training.
- Maintain uniform standards and demonstrate professionalism in all interactions.
- Adhere to a reliable work schedule and perform duties safely.
- Perform other tasks, including cross-training in different areas, as assigned by management.
