Overview
Join our dynamic healthcare team as a Patient Care Coordinator, where your enthusiasm and organizational skills will directly enhance patient experiences and streamline clinic operations. In this vital role, you will serve as the primary point of contact for patients, managing appointments, coordinating care, and ensuring compliance with health regulation policies. Your proactive approach will help foster a welcoming environment while supporting medical staff with administrative excellence. This paid position offers an exciting opportunity to make a meaningful impact in patient care delivery through effective communication and meticulous record management.
Responsibilities
- Greet patients warmly, verify their information, and assist with appointment scheduling using patient management software and Electronic Health Records (EHR) systems.
- Manage patient flow efficiently by coordinating appointments, follow-ups, and referrals in accordance with clinic protocols.
- Maintain accurate and confidential medical records while adhering to health regulation policies and privacy standards.
- Communicate clearly with patients via phone and client communication channels to answer questions, provide instructions, and confirm appointments.
- Support medical staff by preparing documentation, updating electronic health records (EHR), and handling administrative tasks such as typing reports and processing insurance information.
- Assist patients with understanding their health insurance coverage, billing procedures, and necessary documentation to ensure smooth administrative processes.
- Uphold high standards of customer service by addressing patient concerns promptly, maintaining confidentiality, and fostering a positive clinic environment.
Qualifications
- Proven experience in a medical office setting or dental office experience is highly preferred.
- Strong knowledge of health regulation policies, medical terminology, and electronic health records (EHR) management.
- Proficiency in Microsoft Office applications including Word, Excel, and Outlook for administrative support tasks.
- Familiarity with patient management software and medical administrative support functions.
- Excellent communication skills for phone conversations and client interactions; ability to handle sensitive information discreetly.
- Knowledge of health insurance processes and maintaining patient confidentiality in compliance with privacy laws.
- Office experience demonstrating organizational skills, attention to detail, and the ability to multitask effectively.
Join us as a Patient Care Coordinator to be at the heart of compassionate healthcare delivery! Your dedication will help create a seamless experience for patients while supporting our team’s mission to provide exceptional care through professionalism, efficiency, and kindness.
Pay: From $20.00 per hour
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
