Job Summary
Ocean Blue Express, Inc. is seeking an Import Freight Forwarder to manage international air and ocean import shipments. This office-based position coordinates the import process from origin through final delivery in the United States, including arrival scheduling, documentation, compliance, customer communication, and issue resolution.
This position requires a minimum of two years of hands-on import freight forwarding experience.
Important: This is an international air and ocean import freight forwarding position. It is not a warehouse operations, receiving, inventory control, picking, or packing role.
Key Responsibilities
· Manage import shipments from overseas origin through final delivery in the United States.
· Prepare and review arrival notices, delivery orders, and other import-related documentation.
· Process import transactions in the company’s freight forwarding system and track shipment arrival, customs clearance, and delivery status.
· Coordinate with airlines, ocean carriers, customs brokers, trucking companies, overseas agents, and internal departments to manage arrival schedules, customs clearance, and delivery.
· Provide customer service and account support, including rate information, service coordination, shipment status updates, issue reporting, and problem resolution.
· Maintain accurate and timely shipment records while following applicable procedures and compliance requirements.
Qualifications
· Minimum of two years of hands-on experience in international air and/or ocean import freight forwarding is required.
· Korean language proficiency required, in addition to English. (the majority of our customers are Korean-speaking, and candidates must be able to communicate fluently with them in Korean)
· Basic knowledge of air and ocean import processes, documentation, and compliance requirements is preferred.
· Strong customer-service mindset and professional communication skills.
· Ability to prioritize tasks, handle documentation accurately, and resolve problems effectively.
· Must be legally authorized to work in the United States. The company does not provide employment visa or permanent-residency sponsorship.
Please note: Experience limited to warehouse-floor operations is not considered international freight forwarding experience.
Benefits
· 401(k) plan with company matching
· Medical, dental, vision, and life insurance
· Company-provided lunch
· Paid vacation and paid sick leave
How to Apply
Please apply through Indeed or email your résumé to [email protected]. We look forward to hearing from you.
Ocean Blue Express, Inc. is an equal opportunity employer. Employment decisions are made without regard to any characteristic protected by applicable law.
Pay: $52,000.00 - $75,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Food provided
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Work Location: In person
