Our Department Supervisors provide an Amazing Customer Experience through helpful and friendly service that ensures customer needs are being met and encourages customers to make Ace their store of choice.
The Department Supervisors solve problems for our customers and staff. They are responsible for daily store operations, in-store merchandising, and administrative functions within the department and store. This key role leads and trains staff to provide exceptional customer service.
Duties include but are not limited to:
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Handle opening and closing procedures of the department and store.
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Create department schedules within the labor budget based on business needs.
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Coach, guide, and train associates on front-end and back-end procedures.
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Ensure company and store policies are upheld.
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Support inventory control and enforcement of loss prevention policies.
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Maintain department appearance and presentation.
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Report any inventory or pricing discrepancies or issues to management.
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Communicate with coworkers and delegate as needed.
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Provide support to other departments.
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Engage with customers, asking questions to determine their needs.
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A continuous pattern of regular and prompt attendance is required, along with open availability to work a flexible schedule.
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Able to communicate professionally with customers, team members and upper management.
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Skilled at providing prompt, friendly, and attentive customer service. It is our Brand Promise.
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Strong attention to detail, organization and cleanliness is expected.
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Learn and exemplify the Helpful Ready policy of Grigg’s/ACE Hardware.
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Excellent physical stamina with the ability to lift heavy boxes that could exceed 40 pounds.
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Bilingual (Spanish) verbal and written communication skills are a benefit; however, not required.
Pay: $19.25 - $21.00/hr.
Schedule: Full-time, up to 40 hours per week. Workdays will be varied and include days, nights, weekends, and holidays.
Benefits: Medical, Dental, Vision, Shopping discount, and MORE!
Grigg's Mission
To give customers a reason to shop here through amazing customer service, to every customer, every time. Our commitment to our mission is reflected in how we've always treated our employees, which is with mindful appreciation and respect. Grigg's ACE Hardware is where you can learn, advance, and participate in an exciting entrepreneurial working environment.
Grigg's History
Grigg's is a family-owned business operating in our community since 1939. In 1969, the Grigg family began its affiliation with ACE Hardware. ACE is the leader in the convenience segment of the home improvement industry. At Grigg's, we pride ourselves on meeting a variety of needs in our local community. Over the years, Grigg's ACE Hardware has donated over $100,000 to Sacred Heart Medical Center via Children's Miracle Network, Bikes for Tykes, and other local charities.
Grigg Enterprises Inc. is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, national origin, protected veteran status, disability, age, sexual orientation, or any other consideration prohibited by federal, state, or local laws.
