Do you have a customer service mindset? Do you have experience with helping others with their computer issues?
Haas Door is looking for its next great employee and it could be you!!
What you will do
Perform hands-on troubleshooting and maintenance of computers, printers, hardware, and software
Document and track issues in software and hardware operation
Manage customer expectations and maintain ownership of all cases
Provide documentation and support for custom development projects
Contribute to the overall quality of the product by creating effective problem reports
Assist in testing new software and program releases prior to installation
Create and deliver training materials and conduct training sessions with employees on software
What you should bring
High school or equivalent required
1+ years of networking, help desk, hardware, and software support experience
A working knowledge of computer systems, hardware, and software
Proficiency with Chrome, Windows, and Mac operating systems
Experience with iOS and Android mobile devices
Troubleshooting skills
Must be comfortable walking several miles per shift across a large production floor.
Ability to safely lift, push, pull, and move equipment or packages up to 30 lbs.
Requires full-time, on-site work in a factory environment on 3rd shift
We offer competitive pay and a comprehensive benefits package with benefits effective after 30 days. Benefits include vacation, paid holidays, health/dental/vision insurance, free access to a health clinic, life insurance, disability coverage, 401(k) and more!
