Cash Application & Collections Support Specialist
Remote | Full-Time
We're looking for a detail-oriented Cash Application & Collections Support Specialist to join our growing Finance team. This role is responsible for applying customer payments, maintaining accurate Accounts Receivable records, researching payment discrepancies, and supporting collections efforts to help keep our financial operations running smoothly.
If you enjoy solving payment issues, working with ERP systems, and ensuring accurate financial records, we'd love to hear from you.
Responsibilities
As our Cash Application & Collections Support Specialist, you will:
- Apply customer payments accurately within NetSuite
- Match deposits, remittances, and customer payments to open invoices
- Research unapplied cash, short payments, overpayments, and customer deductions
- Prepare unapplied cash and short-pay reports
- Send customer statements and payment reminders
- Maintain detailed collection notes and customer follow-up documentation
- Escalate invoice disputes to the appropriate internal teams
- Assist with weekly Accounts Receivable aging reviews
- Support month-end Accounts Receivable reconciliations and reporting
- Work closely with Accounting, Project Accounting, Operations, and Finance teams to resolve payment issues
QualificationsRequired
- 2+ years of experience in:
- Accounts Receivable
- Cash Application
- Collections
- Accounting Operations
- ERP experience (NetSuite preferred)
- Strong reconciliation and analytical skills
- Excellent written and verbal communication
- High attention to detail and organizational skills
- Ability to prioritize multiple tasks while meeting deadlines
- Proficiency with Microsoft Excel
Preferred
- Experience with construction or project-based billing
- Experience working in a multi-entity organization
- Customer portal experience
- Intermediate to advanced Excel skills
- Experience supporting remote or shared-service accounting teams
What Success Looks Like
- Timely and accurate application of customer payments
- Reduced unapplied cash balances
- Accurate Accounts Receivable aging
- Prompt escalation of payment disputes
- Thorough documentation of collection activities
- Improved visibility into outstanding receivables
Apply Today!
If you're an accounting professional who enjoys keeping financial records accurate, solving payment discrepancies, and supporting a fast-paced finance team, we'd love to hear from you.
Pay: $20.00 - $25.00 per hour
Work Location: Remote
