Description:
Tanner Clinic has an immediate opening for a Clinical Office Specialist I, or II requiring at least one of the following certifications: CNA/Phlebotomy/EMT-B.
Location: Murray
Hours: Monday-Thursday 7:00am-4:30pm and Friday 9:00am-12:00pm
Essential Job Responsibilities:
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Receive phone calls and respond to patient concerns.
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Obtain prior authorizations for prescriptions and procedures.
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Schedule follow-up appointments for physician.
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Assist with other office duties as needed.
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Room patients, perform vital signs and obtain patient medical histories.
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Stocking/cleaning exam rooms and office.
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No invasive procedures approved – injections, IV’s, catheters, etc
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Phlebotomy work
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Other duties approved by supervisor
Requirements:
Education:
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CNA certification or Basic EMT certification or Phlebotomy certification required
Other Requirements:
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One or more years health care experience preferred.
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Regular and reliable attendance is an essential function of the job
Performance Requirements:
Knowledge:
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Understand prior authorizations and the referral process.
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Understand templates that pertain to information received from the patient and be able to create an appointment in NextGen with appropriate protocols.
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Complete credentialing test yearly.
Skills:
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Good communication skills.
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Understand and perform blood pressure measurements and vital signs.
Abilities:
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Able to work in stressful situations.
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Able to prioritize patients and needs of office.
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Good organization skills including able to maintain office flow.
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Develop and maintain effective working relationships with co-workers and Providers.
Equipment Operated:
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Standard medical exam/office equipment, which may include computerized health information management system for medical records, blood pressure machine, scales, etc.
Work Environment:
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Combination of medical office and exam/procedure room settings. Well-lighted, well-ventilated, adequate space.
Mental/Physical Requirements:
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Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc.
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Must be able to lift up to 30 pounds of supplies.
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Occasional stress from dealing with many staff and patients.
