Calling your doctor shouldn't be harder than seeing your doctor. But at most practices, patients wait on hold, front-office staff drown in ring queues, and revenue walks out the door with every missed call.
Transform9 builds AI agents that answer every call for physician practices — scheduling appointments, routing callers, and resolving routine requests in seconds, around the clock. Our agents integrate directly with each practice's EHR, practice management, and phone systems, and adapt to how their front office actually works.
Our agents have handled millions of patient calls for thousands of providers, cut average hold times by 90%, and decreased call abandonment by 80%. We're headquartered in Birmingham, AL, and growing fast.
About the role
Every role on this careers page is yours to fill. You'll own hiring across go-to-market, engineering, and operations as we scale — running the full cycle and building a hiring machine, not just filling seats.
What you'll do
-
Own requisitions end-to-end: sourcing, screening, structured interviews, offer, and onboarding handoff
-
Build proactive sourcing pipelines for hard-to-fill roles (enterprise sales, healthcare integration engineering)
-
Partner with hiring managers to define role requirements, scorecards, and interview loops
-
Deliver an excellent candidate experience at startup speed
-
Track and improve hiring metrics: pipeline conversion, time-to-fill, source effectiveness
-
Promote the Transform9 employer brand through channels and local networks
Location
Full-time onsite at our Birmingham, AL office.
Requirements
-
2+ years of full-cycle recruiting experience in-house or agency-side
-
Experience hiring for both technical and go-to-market roles
-
Experience recruiting in an early-stage startup environment
-
General fluency in recruiting systems, including ATS, interview scheduling tools, scorecard workflows, and reporting dashboards
-
Demonstrated sourcing skills, including LinkedIn Recruiter; experience using Boolean search and sourcing through professional communities is a plus
-
Structured interviewing and candidate assessment experience
-
Data-driven approach to pipeline management
-
Experience taking intake meetings, shaping scorecards and interview loops, and working directly with founders and functional leaders
Nice to have
-
Experience recruiting for tech or healthcare companies
-
Experience as a company's first or only recruiter
Benefits
-
Top-tier health coverage: medical, dental & vision
-
401(k)
-
Paid time off + holidays, and paid parental leave
Transform9 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
