We are looking for a reliable and energetic Shift Supervisor to help lead daily operations, support our team, and ensure every guest has an exceptional experience.
This is a great opportunity for someone who enjoys working with people, takes ownership, and wants to develop leadership skills in a fun and fast-paced environment.
Responsibilities
- Lead and support floor staff during assigned shifts
- Ensure smooth daily operations and excellent guest experiences
- Assign team members to different areas and manage shift priorities
- Train and coach new employees on procedures, customer service, and safety standards
- Welcome guests and assist with customer questions or concerns
- Support parties/events and ensure parties run smoothly
- Monitor cleanliness, safety, and facility standards throughout the shift
- Handle opening and closing procedures when assigned
- Ensure team members follow company policies, including attendance, appearance, and workplace expectations
- Communicate important updates and issues to management
Qualifications
- Previous customer service, hospitality, retail, restaurant, recreation, or leadership experience preferred
- Strong communication and problem-solving skills
- Responsible, dependable, and able to take initiative
- Comfortable leading a team and providing direction
- Positive attitude and enjoys working with children, families, and guests
- Must be available to work weekends and some evenings
- Must be at least 18 years old
Ideal candidates include:
- College students looking for a leadership role
- Experienced team members ready for their first supervisor position
- Individuals who enjoy creating great guest experiences
- Highly-motivated individuals who appreicate performance-based bonus opportunities and leadership growth.
Pay: From $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
