JOB SUMMARY
Groomer’s Choice is seeking a driven, customer-focused Independent Accounts Sales Associate to help expand and support our national base of independent pet grooming businesses. This role manages a defined territory, engaging accounts through both outbound prospecting and inbound order making. The ideal candidate thrives in a sales environment that rewards relationship-building, follow-through and consistent pipeline development.
The Sales Associate will leverage an established territory database to re-engage accounts, uncover new opportunities and support resupply needs. Experience with cold-calling will be a plus. Success in this role is built on disciplined outreach, thoughtful territory planning and a consultative sales approach that helps groomers choose the right products for their business.
PRINCIPAL DUTIES and RESPONSIBILITIES
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Manage a defined book of independent grooming accounts within an assigned territory.
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Execute daily outbound call activity to generate new orders, re-engage dormant accounts. and identify product opportunities.
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Respond promptly to inbound customer calls and emails regarding product recommendations and resupply needs.
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Build, maintain, and grow customer relationships with a focus on trust, responsiveness, and long-term value.
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Provide expert product guidance using consultative selling skills.
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Understand groomer workflows, challenges and business needs to deliver tailored recommendations across coat care, equipment, tools and related product lines.
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Partner with Customer Service and Marketing as needed to support account-specific needs and promotions.
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Use modern CRM platform, HubSpot, to manage call activity, pipeline stages, task follow-ups, and account notes.
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Maintain accurate customer records, ensuring visibility across the organization.
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Report on territory performance, growth opportunities and competitive insights.
KNOWLEDGE and SKILLS
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3-5 years of experience in sales, customer service or account management preferred.
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Skilled communicator with strong phone presence and professional etiquette.
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Comfortable making high-volume outbound calls while maintaining quality conversations.
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Familiarity with modern CRM systems (HubSpot, Salesforce, or similar).
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Strong time management skills and the ability to prioritize a dynamic workload.
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Enthusiasm for helping groomers succeed and a genuine interest in the pet care industry.
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Pet industry experience is a plus.
We offer a supportive sales environment backed by strong product brands and marketing programs, paired with opportunities for professional growth within a fast-growing company, defines a culture centered on service, collaboration, and continuous improvement, further enhanced by a strong monthly financial incentive program and benefits package. On-Target Earnings between $70,000-$80,000.
Benefits offered:
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Medical
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Dental
- Vision
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Employer Paid Life
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Voluntary Life & Short Term Disability
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Accident, Hospital, and Critical Illness
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401k with a 3% match
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EAP offered through TELUS Health
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Generous Paid Time Off
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Base pay plus commission
Onsite in Sioux Falls, SD.
