ABOUT US Be a part of the growing boutique fitness industry and join our Studio Team! Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment. With over 80 locations, Riser Fitness is one of the nation's largest multi-unit developers of the Club Pilates franchise system, as well as one of the longest operating franchisees in the country. POSITION OVERVIEW The General Manager will oversee all studio functions, from sales to instructors. They will lead all sales efforts, drive membership growth, and work to prevent member attrition. The General Manager will hire, train, and manage Sales Associates within their studio. The General Manager will use discretion and independent judgment in managing the studio and directing the work of employees. Position Type: Full Time WHAT YOU'LL NEED - 2+ years of retail/service sales or fitness sales experience - Confidence generating personal sales and training Sales Associates in sales - Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training - Fluency in English with excellent communication and strong interpersonal skills — in person, on the phone, and via email - Ability to excel in a fast-changing, diverse environment - Ability to recognize areas of improvement and make changes using good judgment - An affinity and passion for fitness - Solid writing and grammar skills - Highly organized, proficient in data management, and able to prioritize and meet deadlines - Professional, punctual, reliable, and neat - Strong attention to detail and accuracy - Trustworthy and able to handle confidential information - Ability to work harmoniously with co-workers, clients, and the general public - Proficiency with computers and studio software WHAT YOU'LL DO - Lead generation, including grassroots marketing and networking - Implement a sales process to schedule prospects into intro classes - Drive membership sales - Manage staff schedules - Ensure studio retail/products are stocked with accurate inventory counts - Train and supervise Sales Associates - Hire and manage instructors at the studio - Maintain proficiency in ClubReady, including revenue reports and attendance reports - Review instructor evaluations and assist with mentorship or disciplinary action as needed - Independently make decisions related to high-level customer service - Collect outstanding dues - Maintain cleanliness and organization of the Pilates studio - Enforce Club Pilates policies and procedures - Ensure all forms, administrative supplies, and studio literature are stocked and visible - Schedule and participate in networking/community events and studio promotions - Strategically manage marketing campaigns to generate leads for the studio BENEFITS AND PERKS - Monthly performance bonus opportunities - Health benefits - 401(k) - Paid time off - Free Pilates classes - Unlimited growth potential within the company
Pay: $69,891.37 - $76,944.45 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
