Description
We're looking for a reliable, organized, and customer-focused Delivery Coordinator & Customer Service Representative to help ensure smooth daily operations and exceptional customer experiences.
Responsibilities
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Coordinate and schedule deliveries efficiently.
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Communicate with drivers, customers, and internal staff.
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Answer customer inquiries via phone, email, and text.
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Track deliveries and resolve scheduling issues.
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Process orders and maintain accurate records.
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Handle customer concerns professionally and promptly.
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Assist with delivery , tracking of online orders .
Qualifications
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Excellent communication and customer service skills.
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Strong organizational and multitasking abilities.
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Proficient with computers and Microsoft Office and Google Workspace.
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Ability to work in a fast-paced environment.
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Previous customer service, dispatch, or logistics experience is preferred but not required.
Compensation
$25.00-$28.00/hour
Benefits – 401k (with 2% match), medical, vision, dental, paid holidays, vacation, and sick time
Company shuttle service available from the Port Washington LIRR station
Employee discount
Casual dress code, free parking, corporate discounts, and bagels every other morning
