What You’ll Do:
1. Provide information to the Client Success and Engagement team within Workforce Solutions so they can execute planned engagement strategies with employer alliances to increase engagement and awareness of university focus, mission, and programs.
2. Execute daily activities and provide insight on department workflow to facilitate effective management and implementation of Client Success operations.
3. Collaborate with department management, to ensure accurate pipeline and new student management reporting.
4. Serve as a support specialist within the department on processes and procedures related to student tracking, data entry, and reporting.
5. Maintain timely, accurate and thorough documentation and reporting of all activities, tasks, and proactive student and activities in the client relationship management system.
6. Perform other duties as assigned or apparent.
NOTE: The Primary Accountabilities above are intended to describe the general content and requirements of the position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the Primary Accountabilities listed above. Specific goals or responsibilities will be documented in incumbents’ performance objectives as outlined by the incumbents’ immediate manager.
Supervisory responsibilities
None
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