The Clinical Coordinator is responsible for assisting with the implementation, delivery, coordination, oversight, and supervision of hospice services provided in homecare and facility settings in collaboration with the Clinical Director. This leadership role supports the interdisciplinary team in ensuring the delivery of compassionate, high-quality patient care while maintaining compliance with all applicable hospice regulations and standards.
Graduate of an accredited school of nursing; Bachelor’s Degree in Nursing (BSN) required, Master’s Degree preferred
Current Registered Nurse (RN) license in good standing in the State of Michigan
Minimum of three (3) years of hospice clinical experience, including at least one (1) year in a leadership or managerial role within a hospice environment
Demonstrated administrative and leadership skills, including written and verbal communication, staff supervision, documentation oversight, service coordination, and case management
Comprehensive knowledge of hospice nursing practice, applicable state and federal regulations, and industry standards related to hospice care
Proficiency with Home Care Home Base (HCHB) and Microsoft Office programs required
Current CPR certification required
Valid Michigan Driver’s License with daily access to a reliable, insured vehicle
Strong commitment to the philosophy and principles of hospice care
Serve as a member of the leadership team for the Agency
Assist with the oversight and management of clinical services provided by the interdisciplinary team (IDT) in homecare and facility settings
Collaborate with the Clinical Director in the development, implementation, and administration of agency goals, policies, and procedures
Supervise and support clinical staff, including RNs, LPNs, Hospice Aides, Social Workers, Chaplains, Educators, Massage Therapists, Music Therapists, and Medical Office Assistants
Participate in employee coaching, supervision, and performance evaluations in accordance with agency policy
Identify educational needs of staff in collaboration with the Educator and assist in developing and implementing in-service training programs for the IDT
Provide leadership, guidance, and professional support to clinical personnel to promote staff development and quality patient care
Participate in and provide leadership during Interdisciplinary Group (IDG) meetings and other clinical meetings and committees
Participate in agency events and organizational leadership activities
Conduct supervisory visits to observe and evaluate clinical performance of assigned team members
Assist in overseeing the maintenance of medical records to ensure accuracy, completeness, and compliance with regulatory, legal, and ethical standards
Support oversight of the Quality Assessment and Performance Improvement (QAPI) program, including development and implementation of the annual QAPI plan
Monitor compliance with Medicare Conditions of Participation and other state and federal hospice regulations
Assist in resolving clinical issues and ensuring continuity and quality of patient care services
Promote a positive, collaborative, and patient-centered culture throughout the organization