RESPONSIBILITIES
- Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction
- Promotes and merchandises parts and accessories in conjunction with other store locations
- Creates annual Parts Department goals and budget, in alignment with the organization’s financial and operational objectives
- Develops and executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals
- Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures
- Submits all parts warranty and return claims within the required time frame to receive maximum credit
- Maximizes use of all order discount programs to achieve management stock order goals
- Ensures all department tools, equipment and vehicles are in good working order
- Manages recruiting, staffing and employee development activities for employees reporting to this position
QUALIFICATIONS
- 1+ years experience in Parts Department operations
- Experience with leading others
- Ability to use standard desktop load applications such as Microsoft Office and internet functions
- Ability to write and speak effectively to individuals and groups
- Basic understanding of financial principles relative to Parts Department operations
- Excellent customer service skills
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
