Import
Essential Duties and Responsibilities:
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Receive, review, and process export documentation for accounts.
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Must have a better than average understanding of the Import Regulations or other government agency regulations that govern exports.
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Must have a better than average understanding of TSA regulations.
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Ensure documentation is accurately processed, distributed, and released to carrier, customers and agents in a timely manner.
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Obtain and create quotes for shipments and source best method of transportation.
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Communicate with overseas agents to ensure proper pre-alerts and documentation.
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Continue to explore different options to reduce cost and increase revenues.
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Track and trace shipment and provide updates to clients and sales.
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Handle inventories of freight on hand, report discrepancies
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Create orders of outbound freight based on inventory availability
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Uphold a strong and professional relationship with airlines, transportation agencies and sales.
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Demonstrate an emphasis on customer satisfaction per company policy.
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Maintain shipment files and ensure billing is completed within a timely fashion.
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Assist as backup for alternate accounts.
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Perform other duties as assigned.
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Must be able to perform essential job functions with or without reasonable accommodations
Preferred Qualifications:
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High School Diploma or GED required.
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1 years’ experience with freight forwarder preferred
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Knowledge on incoterms
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Demonstrates excellent written and verbal communication skills, along with math skills for dimension conversions
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Intermediate to Advanced PC skills - MS Office
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Highly organized
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Professional and courteous demeanor
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Displays a flexible and open-minded willingness to adapt to new environments and be a team player
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Availability to work weekends and holidays
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Basic Spanish knowledge preferred