POSITION TITLE: Hotel Maintenance / Utility Specialist
REPORTS TO: Executive Housekeeper / General Manager
ABOUT TOWNEPLACE SUITES ROUND ROCK
The TownePlace Suites Round Rock, managed by Vista Host Management & Development
Company, offers all-suite accommodations for extended stays, conveniently located near
major businesses and shopping areas in Round Rock, Texas. With a complimentary
breakfast, outdoor pool, and fitness center, the hotel is ideal for business and leisure
travelers looking for a comfortable stay.
POSITION SUMMARY
The Hotel Maintenance / Utility Specialist is responsible for supporting the housekeeping
department by facilitating room readiness while also addressing minor maintenance issues
throughout the hotel. This role includes assisting with room turnover, cleaning public areas,
managing linen distribution, and performing minor repairs as needed. The ideal candidate
will maintain a positive and proactive approach, ensuring both guest satisfaction and
operational efficiency.
WHO IS THIS POSITION FOR?
The Hotel Maintenance / Utility Specialist role is best suited for someone who:
- Is detail-oriented and takes pride in maintaining clean, functional, and welcoming
spaces for guests.
- Has a proactive approach to identifying and addressing minor maintenance issues.
- Works well both independently and as part of a team, supporting multiple
departments as needed.
- Enjoys a physically active role that requires multitasking and problem-solving skills.
WHY JOIN OUR TEAM?
- Competitive hourly pay with opportunities for performance-based incentives.
- Vacation / Sick / Bereavement / Holiday Pay.
- 401k.
- Health/Vision/Dental Insurance.
- Life / STD Insurance.
- Employee Discounts (Brand Hotels & Company Hotels).
- Free, Third-Party Employee Assistance Program (personal and professional).
- Opportunities for growth within Vista Host’s expanding portfolio.
DUTIES AND RESPONSIBILITIES
Housekeeping Responsibilities
- Provide a clean and safe environment for guests, ensuring all public areas and guest
rooms meet cleanliness standards.
- Assist with linen collection, transport, and distribution to ensure efficient room
turnover.
- Clean rugs, carpets, upholstered furniture, and draperies using vacuums and
shampooers.
- Sweep, scrub, wax, and polish floors using appropriate cleaning tools and
machines.
- Perform all stages of linen processing, including sorting, washing, drying, folding,
and delivering.
- Maintain common areas, set up and maintain lobby functions, and support meeting
room setups.
- Deliver requested items to guest rooms and assist with guest luggage as needed.
- Report all safety, maintenance, and housekeeping concerns to management.
Maintenance Responsibilities
- Address minor maintenance issues, including complaints and work orders, in a
timely manner.
- Perform regular maintenance of the building exterior and ensure it is presentable.
- Thoroughly complete maintenance logs and follow standard operating procedures.
- Implement and maintain the hotel’s preventative maintenance program.
- Assist with scheduled or periodic cleaning projects and maintenance tasks.
- Follow hotel maintenance standards for guest rooms and public areas.
General Responsibilities
- Ensure efficient completion of daily assignments with speed and accuracy.
- Maintain a friendly and approachable demeanor, acknowledging and greeting
guests in public spaces.
- Uphold guest safety procedures and comply with hotel policies.
- Assist other departments as needed and perform additional duties as assigned by
management.
POSITION REQUIREMENTS
- Must be able to stand for extended periods and move frequently within and around
the facility.
- Ability to carry or lift items weighing up to 50 lbs and push/pull up to 200 lbs.
- Must frequently handle objects and equipment necessary for facility maintenance.
- Basic reading and writing skills are required for completing checklists and managing
linen/amenities.
- Must be able to work flexible hours, including nights, weekends, and holidays
The Vista Host Promise: We will inspire unlimited potential for every Vista Host associate and hotel guest. We will do this by serving all whom we encounter with genuine kindness and exceptional hospitality. With these efforts, we will empower, and always advocate for, every person’s experience to result in their heartfelt desire to return.
