If you've ever worked a busy restaurant shift, handled a line of customers during a retail rush, or helped guests have a great experience in hospitality, you've already built skills that matter in this role!
Generation Development is hiring a full-time Customer Success Representative to join our outreach team in Houston, TX. This entry-level Customer Success Representative role focuses on creating positive experiences, building relationships, and helping customers feel informed, welcomed, and supported during community outreach campaigns and live events.
As a Customer Success Representative, you'll work directly with people every day. You'll answer questions, support outreach initiatives, assist with event promotions, and help ensure every interaction leaves a positive impression. If you enjoy working with people and thrive in fast-paced environments, this Customer Success Representative opportunity could be a great fit.
What You'll Do as a Customer Success Representative:
- Create positive customer experiences during outreach campaigns, events, and community promotions
- Engage directly with customers and provide helpful, accurate information about ongoing initiatives
- Assist with event promotions and outreach activities throughout the Houston area
- Support customers through each interaction with professionalism and enthusiasm
- Help maintain organized event displays and promotional materials during promotions
- Work closely with fellow Customer Success Representative team members to achieve outreach goals
- Represent nonprofit initiatives in a positive and professional manner during promotions
- Contribute to a welcoming atmosphere that encourages engagement and participation
Why Hospitality, Retail, and Restaurant Professionals Excel as a Customer Success Representative:
- You're comfortable talking with people throughout the day
- You know how to stay positive during busy periods
- You understand the importance of delivering a great experience
- You enjoy working as part of a team
- You're adaptable, dependable, and customer-focused
We're Looking For:
- A positive attitude and strong people skills
- Individuals with experience in hospitality, retail, restaurants, customer service, or other customer-facing environments
- Comfort working in a fast-paced setting
- Strong communication and interpersonal abilities
- Reliable transportation to our Houston office
- Willingness to learn and grow as a Customer Success Representative
No prior experience is required. Every Customer Success Representative receives training and ongoing support from experienced team members.
Benefits:
- Professional development assistance
Work Location: In person
