MTK Technologies, a leading Managed Service Provider (MSP) in Savoy, Illinois, is seeking a dedicated IT Help Desk Technician / Entry-Level System/Network Administrator to join our in-office team. If you are passionate about technology, problem-solving, and delivering top-notch customer service, we’d love to hear from you!
Key Responsibilities:
- Reset login passwords and manage user access.
- Set up and troubleshoot Office 365 applications and services.
- Configure new workstations and install essential software.
- Diagnose and resolve basic software and hardware issues.
- Manage whitelisting/blacklisting for various security services.
Required Skills & Experience:
- Proficiency in Windows operating systems and basic PC troubleshooting.
- Understanding of fundamental networking concepts.
- Strong problem-solving abilities and attention to detail.
- Excellent communication skills with the ability to interact professionally with clients.
- Ability to meet deadlines in a fast-paced environment.
Preferred Experience (a plus, but not required):
- Familiarity with Windows Server 2016, 2019, and 2022.
- Knowledge of Hyper-V, firewall/router fundamentals, and general backup systems.
- Experience with advanced networking concepts.
Additional Requirements:
- A valid driver’s license and a reliable vehicle.
- Ability to lift up to 50 lbs. as needed.
Compensation & Benefits:
- Starting wage: $21 per hour, up to $26 (based on experience and education).
- Benefits package includes:
- Health insurance
- Retirement plan
- Paid holidays and vacation time
- A supportive and collaborative work environment
If you’re eager to grow your IT career with a dynamic and supportive team, apply today!
Job Types: Full-time, Permanent
Pay: $21.00 - $26.00 per hour
Benefits:
- Health insurance
- Paid time off
Ability to Commute:
- Savoy, IL 61874 (Required)
Ability to Relocate:
- Savoy, IL 61874: Relocate before starting work (Required)
Work Location: In person
