FirstEnergy at a Glance
We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.
FirstEnergy (NYSE: FE) is dedicated to safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.
About the Opportunity
This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00]
This is for an open position with the FirstEnergy Service Company, a subsidiary of FirstEnergy Corp.
Location: Position is currently remote but may work at or visit a facility based on business need. This option is not available in states outside FE service territory.
As an IT Business Analyst in the Work Management Systems team, you will be part of a highly motivated team focused on applications supporting Work and Resource Management across FE Utilities. The position will consist of being part of a broader product team focused on enhancing software and technology surrounding work design, work request management, scheduling, callout, and resource management capabilities. In this position you will partner with users across the company to provide high value product increments to new and existing Work and Resource Management systems.
Required:
Bachelor's or associate degree in Management, Business Administration, Finance, Computer Science, or related field, with a minimum of 2 years of experience as a Business Analyst or related field. In lieu of a degree, 4 years of experience as a Business Analyst or related field required.
- Demonstrate basic technological aptitude through work experience, education, or other means.
Excellent written and verbal communication skills.
Proficient with Microsoft Office tools, including Excel, Visio, PowerPoint and Word
- Ability to create and deliver presentations.
- Knowledge of project management concepts and tools.
- Demonstrated knowledge of testing processes, standards, and best practices.
- Willingness to undertake assignments involving unfamiliar subjects, propensity for continual growth.
- Proven ability to troubleshoot, analyze, and solve non-routine problems with little or no guidance.
- Aptitude to learn quickly.
- Demonstrated analytical skills and ability to think creatively.
- Experience working with diverse teams and building an inclusive work environment
- Understanding and willingness to embrace IT application development standards and processes.
- Ability to effectively prioritize and plan activities, work on multiple concurrent tasks, and meet deadlines.
Ability to work flexible hours and be available for call-in and after-hours support (7X24 operations).
- Highly motivated with ability to work independently with a high level of productivity.
- Commitment to producing quality deliverables while adhering to deadlines.
- Proven team player; encourages and supports team members in a virtual work setting.
Preferred:
Benefits, Compensation & Workforce Diversity
At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.
Safety
Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.
Position Classification
Exempt
FirstEnergy Human Resources Team
