Summary
The Case Administrator provides operational support by performing a variety of administrative and customer service duties and is trained on all functions. Specific functions are uniquely assigned for resource management purposes.
Qualifications
Candidates must have the following skills to qualify for this position: Ability to read and interpret very complex materials; compute fairly complex mathematical and statistical problems; operate sensitive machines; resolve difficult problems; analytical judgment; good communication and customer service skills; ability to process a high volume of accurate, detailed and quality work product; and ability to work under stress.
Education requirements
Bachelor's Degree is preferred.
Three years of bankruptcy petition and claims entry experience may be substituted for above.
Classification.
The Case Administrator receives overtime pay under the Fair Labor Standards Act.
Organization.
The Case Administrator participates as a member of the administrative team. The Case Analyst - Claims provides coaching and feedback.
Compensation
This position is in wage class 7 and receives compensation within the salary range established for this grade. Compensation is adjusted subject to the guidelines of the performance appraisal system.
Cumulative responsibilities
Employees may be asked to perform any case administrator or client services responsibility as dictated by office needs.
Overview
The essential functions of the Case Administrator include but are not limited to the following responsibilities:
Petition processing
Petition processing responsibilities:
· enters information from the petition into our computer system so that the fields contain information from debtor’s petition, plan and schedules;
· analyzes the debtor’s plan by entering plan information on our computer system to ensure that funds are distributed correctly; and
· notes discrepancies on the petition and brings them to the attention of the case analyst.
Petition verification
Petition verification responsibilities:
· generates a petition verification report;
· verifies the plan and schedule data entered by another case administrator for accuracy; and
· identifies errors and follow up with appropriate staff members for corrections.
Claim processing
Claim processing responsibilities:
· downloads and prints claims filed with the Bankruptcy Court;
· creates a debt record by entering the following information on our computer system: debtor’s name and case number; creditor’s name, amount owed by debtor, disbursement address, debt type and value, and date debt was incurred;
· processes original and amended proofs of claim;
· troubleshoots claims filed with insufficient information via telephone or in writing; and
· creates letters to creditors for claims filed in duplicate or without proof of security.
Claim verification
Claim verification responsibilities:
· generates a claims verification report;
· verifies the proof of claim data entered by another case administrator for accuracy;
· identifies errors and follow up with appropriate staff member for corrections; and
· checks claims inquiry sheets against our system data. Print those claims not received from Bankruptcy Court and enter data onto our system.
Plan analysis
Plan analysis responsibilities:
· enters plan information on our computer system to ensure that funds are disbursed correctly; and
· communicates with our staff attorneys when plans are not filed correctly, or are incomplete.
Post-confirmation review
Post-confirmation responsibilities:
· verifies plan terms and groups;
· verifies payroll deduction amounts;
· verifies all claims are entered correctly (plan based and creditor filed); and
· reviews all orders entered and confirm they are processed correctly.
· enters data in the fields so that they contain correct information from the order;
· adds debtor attorney identities as required, without duplication; and
· researches motions for attorney fees where the order is entered, but no signed order has been received from Bankruptcy Court.
Phone services
Phone service responsibilities:
· provides courteous, knowledgeable and efficient telephone service to each customer during every call;
· logs on to the ACD phone system at your scheduled time;
· answers all calls within your assigned shift;
· follows up on telephone inquiries; and
· generates, mails or faxes case information as needed.
Other Responsibilities
Non-Departmental duties
Non-departmental duties:
· · performs any other work task assigned by the Trustee, Case Analyst -Claims.
Job Type: Full-time
Salary: $19.00 to $22.00 /hour
Application Questions
You have requested that Indeed ask candidates the following questions:
- How many years of Data Entry experience do you have?
- Have you completed the following level of education: Bachelor's?
- Are you willing to undergo a background check, in accordance with local law/regulations?
edit jobclose jobview cost & performance find candidates for this jobViews: 1,784Candidates: 301Status: Open – pause Created: Aug 7 2017View public job page
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Job Type: Full-time
Pay: $42,000.00 - $48,575.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
