MANTECH seeks a motivated, career and customer-oriented ServiceNow Developer in Doral, FL.
Responsibilities include, but are not limited to:
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Developing and customizing ServiceNow applications and modules based on mission requirements
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Designing workflows, scripts, and user interfaces within the ServiceNow platform
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Integrating ServiceNow with third-party tools and data sources. Supporting ServiceNow upgrades, patching, and performance tuning
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Collaborating with stakeholders to gather requirements and recommend best-practice solutions
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Maintaining platform stability, security, and data integrity. Troubleshooting and resolving incidents related to the ServiceNow platform
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Creating technical documentation, user guides, and training materials
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Ensuring compliance with U.S. Southern Command IT policies and processes
Minimum Qualifications:
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8+ years of professional experience.
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Bachelor’s degree in Computer Science, Information Systems, or a related field.
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High School and 4 years of additional experience or Associate's Degree and 2 years of additional experience might be substituted for a Bachelor's degree
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A candidate holding a relevant Master’s degree might be granted 2 years’ experience credit and a candidate holding a relevant PhD degree might be granted 4 years’ experience credit
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5 years of ServiceNow Development experience.
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Experience with ServiceNow modules such as ITSM, CMDB, or HRSD
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Proficiency in JavaScript, Glide API, and ServiceNow Studio
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Understanding of ServiceNow data architecture and integrations
Preferred Qualifications:
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ServiceNow Certified System Administrator (CSA) OR ServiceNow Certified Application Developer
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Experience supporting military or federal government clients
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Familiarity with Agile development processes
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Knowledge of ITIL concepts and practices
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Experience developing custom applications within ServiceNow
Clearance Requirements:
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Must have an active Secret clearance.
Physical Requirements:
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Must be able to remain in a stationary position 50%
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Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
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Frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
