Position: Patient Services Representative- Part Time
Hours: Sundays 8-12PM and Mondays 5-8PM
Location: Rogers
Duties and Responsibilities:
- Answer and screen incoming calls, patient inquiries and relays messages so that calls are handled in an efficient and timely manner.
- Schedule office appointments for providers, lab and outside providers
- Address credit issues as directed by the business office.
- Completes patient chart prep as needed. Making sure to get yearly updates with current signatures.
- Responsible for updating patient information in computer.
- Notifies patient by phone of their next day scheduled appointment.
- Assumes responsibility for all daily provider schedules.
- Maintains patient confidentiality.
Job Qualifications:
- High School diploma
- Previous office experience with computer knowledge helpful but not required
- Knowledge of Medical Terminology preferred
- Excellent communication/listening/customer service skills
- Willing to work in a fast paced environment
- Computer knowledge to use scheduling software and Microsoft Suite
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Life insurance
- Paid time off
Shift availability:
Ability to Commute:
- Rogers, MN 55374 (Preferred)
Work Location: In person
