Company Overview
Creative Solutions to Independence provides residential services to adults with developmental disabilities. Our organization is dedicated to fostering independence and improving quality of life for those we serve through compassionate and professional support.
Job Summary
We are seeking a highly organized and detail-oriented Office Manager/Bookkeeper to oversee daily administrative operations, billing and management of the financial records of our clients. The ideal candidate will possess strong bookkeeping knowledge, and excellent communication abilities. This role is essential in ensuring smooth office functions, accurate financial reporting, and exceptional customer service for our organization.
Duties
- Complete and submit client program billing for insurances such as Medicare and Medicaid, ensuring accuracy and timeliness.
- Reconcile payments, track denials/appeals, and follow up on outstanding claims.
- Manage client funding accounts, including personal banking/expenses, petty cash, and disbursements.
- Maintain accurate financial and client records; prepare periodic reports and audits.
- Coordinate with case managers, insurers, and vendors to resolve billing or funding issues.
- Support general office operations: document management, scheduling, and compliance filing.
- Manage all administrative functions including filing, data entry, and maintaining organized records and tools.
- Handle bookkeeping responsibilities to process billing, invoices, track expenses, and reconcile accounts accurately.
- Coordinate calendar management and scheduling for staff and organizational activities, including medical or personal appointments as needed.
- Assist with clerical tasks related to billing, filing, data entry, and record keeping to ensure compliance with organizational policies.
Experience
- Proven experience in office management or administrative roles within a professional setting.
- Familiarity with bookkeeping software such as QuickBooks or similar accounting tools.
- Previous experience working in a healthcare or social services environment is advantageous.
- Strong computer literacy including proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications.
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment.
- Strong attention to detail, confidentiality, and record-keeping skills.
- Demonstrated customer service skills combined with professional phone etiquette and data entry accuracy.
Qualifications
- 1–2 years of employment accounting, bookkeeping, or medical billing support experience.
- Familiarity with Medicare/Medicaid billing workflows or willingness to learn quickly.
- Proficiency with spreadsheets and accounting/billing software (e.g., Excel/Google Sheets; QuickBooks or similar).
- Clear, professional communication with clients, families, and payers.
- An accounting degree is not required; practical experience and strong organization skills are what matter most.
Background check required.
Open to discuss Part-time or Full-time opportunities Monday-Friday 9a-3p (minimal required hours)
Pay Rate $20 per hour
Join our team as an Office Manager/Bookkeeper to contribute your organizational expertise and financial acumen in supporting our mission of empowering adults with developmental disabilities! Send resumes to HR Manager: [email protected]
Pay: $20.00 per hour
Benefits:
Education:
- High school or equivalent (Required)
Experience:
- Accounting: 1 year (Required)
Work Location: In person
