Dental Front Desk Receptionist (Russian/Ukrainian Speaking)
We are seeking a friendly, organized, and professional Dental Front Desk Receptionist to join our growing dental practice. The ideal candidate is fluent in Russian and/or Ukrainian, has prior experience working in a dental office, and is highly proficient with Dentrix practice management software.
As the first point of contact for our patients, you will play an essential role in creating a welcoming environment while ensuring the front office operates efficiently. We are looking for someone who is detail-oriented, compassionate, and committed to delivering exceptional patient care and customer service.
Qualifications
- Fluency in Russian and/or Ukrainian (required)
- Previous experience working in a dental office (required)
- Strong working knowledge of Dentrix software (required)
- Excellent communication and interpersonal skills
- Professional phone etiquette and customer service experience
- Strong organizational skills with the ability to multitask in a fast-paced environment
- Knowledge of dental insurance verification, treatment scheduling, and patient coordination is preferred
Responsibilities
- Welcome and check in patients with warmth, professionalism, and exceptional customer service.
- Answer incoming phone calls, schedule appointments, and respond to patient inquiries promptly and courteously.
- Manage patient scheduling, appointment confirmations, cancellations, and recalls using Dentrix.
- Verify dental insurance benefits, obtain necessary authorizations, and explain financial policies to patients.
- Collect patient payments, process transactions, and maintain accurate financial records.
- Update and maintain patient records, ensuring all information is accurate and confidential.
- Coordinate with dentists, hygienists, and clinical staff to ensure an efficient daily schedule.
- Assist with treatment plan presentation and scheduling of follow-up appointments.
- Maintain a clean, organized, and welcoming reception area.
- Ensure compliance with HIPAA regulations and office policies while providing outstanding patient care.
What We're Looking For
- A positive attitude and a genuine passion for helping patients.
- Dependable, punctual, and able to work independently.
- Strong attention to detail and excellent problem-solving abilities.
- Ability to remain calm and professional in a busy office environment.
- A team player who contributes to a positive workplace culture.
If you are an experienced dental front desk professional who is fluent in Russian and/or Ukrainian and confident using Dentrix, we would love to hear from you. Join our team and help us provide exceptional dental care and an outstanding patient experience.
Pay: $25.54 - $30.76 per hour
Benefits:
- Dental insurance
- Health insurance
Work Location: In person
