Odawa Casino Resort
Job Description
Position Title:Shuttle/Chauffeur Driver
Report To:Facilities Manager
Department:Property Operations
Minimum Pay Rate:$15.00 per hour + tips
Job Summary: Transports, in a luxury vehicle, top executives, personnel, and visitors to and from destination(s) outlined in promotions. Drives shuttle bus, mini-bus, van, car, or lightweight truck to transport clients, trainees, company personnel or company products. The Shuttle/Chauffeur Driver has substantial contact with guests while transporting for promotional events and prizes.
Primary Duties & Responsibilities:
-
Greet all guests and Team Members in a friendly, open manner.
-
Conducts oneself in a positive and professional manner, acting as a role model for all Team Members.
-
Maintains knowledge of all current and upcoming promotions and events at Odawa Casino Resort.
-
Drives vehicle from Odawa Casino Resort to assigned Hotels, Motels, Administration buildings, fueling center or other function areas and back to Casino.
-
Assists passengers to enter and leave vehicle; look after passengers’ baggage if necessary; may assist passengers carry their baggage.
-
Drives passengers to and from pre-selected destination(s) back to casino or hotel as outlined in promotion.
-
Knows all emergency procedures; always ensures passenger safety.
-
Is aware of continual updates on changes in traffic laws and CDL requirements if transporting 16 passengers or more including the driver.
-
Operates vehicles safely and, in compliance with all motor vehicle laws and speed limits ensuring the safety of all passengers and utilization of Odawa Casino Resort standards of service.
-
Operates radios or similar devices to communicate with Casino and other company personnel.
-
Operates cell phone only when the vehicle is in park.
-
Responsible for vehicle presentation, keeping car cleaned, polished, and in appropriate operating condition.
-
Cleans and services vehicle with fuel, lubricants, and accessories.
-
Performs routine safety check of vehicle at the beginning of each shift and ensures that vehicle is clean at all times, inside and out.
-
May make minor repairs.
-
Keeps records of vehicle condition, trips, fuel and passenger.
-
Adheres to regulatory, safety, departmental and company policies.
-
May be required to perform duties in other positions in transportation to cover call-ins and no-shows.
-
Attends all meetings as required.
-
Completes all required training satisfactorily.
-
Always maintains the highest level of confidentiality.
-
Work at other properties as needed.
-
Performs all other duties as assigned within the scope of the position.
Upholds Odawa Casino Mission statement in all aspects of position:
Mission:
We create excitement and memories.
Values:
-
We create a culture that provides: A fun, rewarding, safe, and consistent environment for our Team Members.
-
A warm reception, welcoming environment, and friendly atmosphere.
-
An optimal entertainment experience through exceptional service.
-
Support for the Waganakising Odawak values through Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth.
-
A contribution and connection to the community.
System Access: None
Preference: Applies to Native Americans in accordance with applicable tribal law.
Minimum Qualifications:
-
Must be 21 years or older.
-
Must have a valid Michigan Chauffeurs License or Commercial Driver’s License (CDL) with Passenger Endorsement (P).
-
Must have an acceptable driving record and be insurable through our insurance carrier.
-
Must have knowledge of Michigan Department of Transportation (MDOT) regulations.
-
Must have a current, or be able to obtain, a DOT medical card and keep it up to date.
-
Must read, write and speak English fluently.
-
Must have basic math skills.
-
Must have good knowledge of the local area and roads.
-
Must be able to make minor repairs including but not limited to replacing windshield wipers, bulbs, top off oil and windshield wiper fluid, etc.
-
Must have excellent verbal communication.
-
Must be able to work well and tactfully with both internal and external guests and have excellent interpersonal skills.
-
Requires extended periods of sitting and other physical requirements associated with driving a shuttle
-
bus.
-
Must be able to work independently on a team with minimal supervision.
-
Must be flexible with shifts and days off with the ability to work overtime, weekends, holidays, special events, etc., as needed.
-
You may be required to pass a skills assessment test to determine if you meet the minimum
-
qualifications of the position.
-
Exposure to loud and continual noise levels and a smoke-filled environment.
-
Must be able to obtain a gaming license in accordance to the regulations established by the LTBB Gaming Regulatory Commission, and be able to serve in the position under any other applicable law.
