The QualityAdvocacy Specialist is responsible for referrals, admissions, and discharges and quality assurance for services. This role serves as the principal advocate for clients, working as a liaison between individuals and service agencies pertaining to services, records, payers, etc. Develops strong relationships with individuals/agencies in soliciting and receiving referrals while advocating for the most appropriate services and supports. This position is responsible for reviewing and analyzing client case records, performing audits of compliance-related procedures, and examining care delivery methods to ensure compliance standards are met in accordance with Iowa Administrative Code, CARF and the HillsDales mission.
