Duties:
Assists in the development, implementation, and evaluation of the Continuous Quality Improvement (CQI) program and activities that support Providence Home Health and Hospice objectives in delivering quality patient care services.
Responsibilities:
- Assist the QI Director in developing and implementing an Agency CQI program
- Assists in preparing monthly payer billing
- Assists QI Director in reviewing plans of care
- Assists QI Director with chart audits
- Assists QI Director with quarterly U.R. statistics
- Assists in the implementation of approved recommendations and assessing the Agency's success in correcting clinical record deficiencies
- Regularly participates in case conference activities and ensures, through attendance and record reviews, that conferences are conducted and documented, in accordance with the Agency policy
- Reviews all reports of complaints, errors, incidents, and grievances to ensure that they are fully documented and properly handled, in the time-frame and manner specified by the Agency's policy
- Coordinates a program for risk management, which encompasses written guidelines and provides for supervision of workers on cases with risk factors, such as: contagious disease, infections, AIDs, hepatitis, high tech therapies, high tech equipment and supplies, and other situations in which the patient, or worker, is at risk
- Make home visits, regularly, to observe care being rendered, to assess the condition and use of equipment and supplies, and to receive reports of the patient/family satisfaction with care
- Assists the Director in evaluating and resolving employee complaints, grievances, and turnover issues
- Performs other tasks, as assigned by the Administrator, Clinical Manager, and QI Director
- Ensures the confidentiality of clinical records
- Promotes and maintains an environment that is compliant with federal, state, and local regulatory agencies
- Participates in the development and implementation of a staff educational program for documentation and Quality Improvement
- Works with administrative and supervisory personnel regarding home care visits, to ensure high quality and proper follow-up patient care with regard to patient needs
- Consults with physicians, when necessary, to ensure and maintain safe, efficient, and quality patient care
- Performs chart audits and assists with case conferences
- Participates with other health, civic, education, and professional groups, as directed by the Director of Quality Improvement, the Administrator, and the Clinical Manager
- Keeps current on local area issues and works with organizations that work to improve the health and welfare of the community, as directed by the Administrator and the Director of Quality Improvement
- Assist with OASIS review and Plan of Care development
- Assist with referral assignment
- Keeps program personnel up to date with state-of-the-art clinical information and practices staff development including orientation, in-service education, and continuing education
- Consults with physicians in matters relating to patient care services
Qualifications:
- Must be a licensed Registered Nurse, holding a current state license
- Must be adept at preparing patient charts
- Must have experience in developing, implementing, and evaluating continuous quality improvement programs and activities
Work Location: In person
