The Food Runner is responsible for providing exemplary service at the Oak. Duties include; setting up for service and delivering food to guests in the restaurant. The Food Runner is ideally positioned to enhance the guest experience and plays an essential role in the resort’s goal of exceeding high guest expectations. Remaining constantly aware of the restaurant environments, engaging with guests, anticipating their needs and taking initiative to improve their stay will be focus areas for the Food Runner.
STANDARD SPECIFICATIONS:
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.
SKILLS AND Qualifications:
Essential
ESSENTIAL JOB FUNCTIONS:
Demonstrate knowledge of The Ojai Valley Inn’s style, practices, culture, terminology, organizational structure, and general philosophy. That philosophy should be portrayed in the professional appearance, behavior, integrity, openness and accessibility to employees and guests.
The Food Runner will ensure all food is delivered within a timely manner. In the event food is taking longer than expected, no matter the reasoning, the Food Runner will notify the Server and the MOD.
