*Note: Due to the sensitive and confidential nature of our business, we are unable to hire current or former clients. We appreciate your understanding as we strive to respect the privacy of all our clients.
Seeking hard-working and quick-learning individuals for an exciting entry-level role. Our Boutique Assistant position is a wonderful opportunity to hone a diverse skillset while working in the luxury retail industry. If you would enjoy creating a seamless & intuitive experience for our clients, we invite you to apply!
For success in this role, you must be and/or have:
-High integrity (honest, responsible, reliable, maintain the highest ethical standards, etc)
-An excellent work ethic (driven, motivated, punctual, self-starting, sense of urgency, takes initiative, etc.)
-Exemplary customer service skills (client-centered, kind, friendly, authentic, proactive, consistent, deep listening, intuitive, excellent verbal and written communication including proper grammar and punctuation, etc.)
-Ability to effectively multitask (efficient, strategic, productive, detailed-oriented, quick-thinking, flexible, etc.)
-Ability to deeply focus (advanced reading comprehension, listening skills, ability to pay close attention for long periods of time, take detailed and organized notes ability to handle and inspect small and delicate products with care, etc.)
-Honed observation skills (security conscious, situational awareness, self awareness, read body language and subtle cues, etc.)
-Excellent critical thinking skills (using clear logic and reasoning, creative problem solving, ability to pivot and reprioritize, understand both big picture and minute details, planning ahead, anticipating outcomes, asks detailed questions, learns from setbacks, etc.)
-Professional (positive attitude towards team and clients, mindful of privacy and confidentiality, polished personal presentation, experience in a professional setting, ability to maintain poise in a fast-paced environment, respectful, taking ownership of role and duties, etc.)
-Team-oriented (collaborative, caring, supportive, respectful, ready to jump in and help others, goal-minded, conscientious, etc.)
If your experience has equipped you with the skillset above, you’ll thrive as you assist in the duties of the following departments…
- Sales - Support our Sales Professionals by responding to client inquiries and strategically booking client appointments. Prepare for client appointments by utilizing CRM software to anticipate client needs. Greet clients in a kind and professional manner that inspires trust and confidence in our expertise. Notice spoken and unspoken needs of clients and sales team and take detailed notes of requests and preferences, following-up as appropriate. Assist in procuring products based on client requests. Serve alcoholic and non-alcoholic beverages, wrap gifts according to boutique standards, restock supplies, run card transactions, take high-quality photos to send to clients, and return products to their displays.
- Merchandising - Perform daily set up and clean up of product display and assist with adding new products to the display cases, keeping in mind aesthetics, sales strategy, security, and organization.
- Administrative - Keep the boutique organized, clean, and stocked. Keep an inventory of supplies and request reorders in a timely manner. Data entry and filing paperwork. Following up with phone, email, and text communication from vendors and connecting them with the appropriate team member or department.
- Accounting - Data entry of daily transactions and filing paperwork, assist with the location and organization of client and vendor invoices for cross-use between sales, inventory, and accounting departments.
- Inventory - Assist with daily receiving of packages, data entry of new items into inventory program, tag newly inventoried items, cross-check tags against paperwork, gather and prepare items for shipping, maintain integrity and accuracy of tags on items being displayed.
You'll be joining a team of dedicated professionals who find joy in working together toward a common goal of excellent service. Our hard work is accompanied by laughter, success, celebration, a sense of accomplishment and fulfillment, incredible growth and development, and the absolute most beautiful jewelry and gemstones.
Hours:
Our shifts are scheduled within the hours of 9 am and 9 pm, with occasional earlier or later shifts for meetings or special events. Shifts are 8 to 9 hours long, but can sometimes be 10 to 12 hours long on an event day, with overtime pay. Days worked are Tuesday through Saturday, with a handful of occasional Sundays and Mondays throughout the year for special projects.
Additional Qualifications:
- Over 18 years of age (required)
- High school diploma or equivalent (required)
- Ability to sit for prolonged periods of time, stand for long periods of time, bend, kneel, and lift up to 30lbs (required)
- Experience in retail, hospitality, or other service industries (strongly preferred)
- Familiarity with Mac operating systems (preferred)
- Skilled with paper crafts - precise cutting, gluing, etc. (a plus)
- Open availability weekdays, evenings, and Saturdays (required)
Pay: $24.00 - $27.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
