Office Coordinator — Invoicing & Customer Service T Productions | Mishawaka, IN | Full-Time | $19.00 – $23.00/hour
About Us
T Productions is a contract screen printing and custom apparel company in Mishawaka. We handle high-volume production for clothing brands, promotional companies, corporate clients, schools, and sports teams across the country. We're a tight-knit team where everyone's work is visible and matters.
About the Role
We're looking for an Office Coordinator to run our front office. You'll be the first voice customers hear, the person who keeps invoicing accurate and current, and the one who makes sure information moves cleanly between our customers and our art, production, and shipping teams.
This is an office role — you won't be running a press or packing boxes — but you'll be talking with the people who do, every day. It's a good fit if you like variety, take pride in getting details right, and would rather be busy than bored.
What You'll Do
- Build customer invoices in our in-house order system, import them into QuickBooks, and make sure the two match
- Keep accounts receivable current and flag past-due accounts
- Answer phones and respond to customer emails about orders, timelines, and questions
- Take order details accurately and pass artwork and specifications to our graphic designer
- Check in with our Production Manager and shipping team so you can keep customers updated
- Keep office records, files, and supplies organized
- Support the owner with administrative tasks and new-hire paperwork
What We're Looking For
- 2+ years in office administration, customer service, or bookkeeping support
- Comfortable learning new software and working in more than one system at a time — our invoicing starts in our own in-house program and imports into QuickBooks, so you'll move between both daily
- Hands-on invoicing or A/R experience in some platform (we'll train you on ours)
- Strong attention to detail — small errors on an order become expensive fast in our business
- Clear, professional communication by phone and email
- Able to juggle several things at once and stay organized
- Dependable and on time
Nice to Have
- Working knowledge of QuickBooks
- Experience with an ERP, order management, or job-tracking system
- Experience in screen printing, promotional products, apparel, or manufacturing
- Experience acting as the go-between for customers and an internal production or design team
- Knowledge of apparel sizing and print terminology
Schedule
Monday through Friday, 7:00 AM to 3:30 PM, with a 30-minute unpaid lunch. On-site in Mishawaka. No weekends.
Pay and Benefits
- $19.00 – $23.00 per hour, depending on experience
- Health insurance after 90 days — we cover 65% of the premium
- Dental and vision insurance after 90 days — 50/50 premium split
- Paid time off after one year of service
- Weekly pay, every Friday
The Work Environment
You'll work in our office inside an active production facility, stepping out to the floor, art department, or shipping area as needed. The production area is noisy, warm near the dryers, and has ink and chemical odors. Occasional lifting up to 25 pounds.
To Apply
Submit your resume through Indeed. We review applications promptly and respond to all candidates.
T Productions is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by applicable law.
Pay: $19.00 - $23.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Application Question(s):
- Are you able to reliably work an on-site schedule of Monday–Friday, 7:00 AM to 3:30 PM in Mishawaka, IN?
- Do you have experience in manufacturing, printing, apparel or promotional products?
Experience:
- Hands on Invoicing or Accounts Receivables: 1 year (Required)
Work Location: In person
