Additional Links:
This position is Benefit eligible; click here for an overview of available benefits.
This position is covered by the UHP Bargaining Unit; click here to review the current UHP Contract
This position is in salary group UHP-02; click here to review the current UHP Pay Plan
Excellence, Teamwork, Leadership and Innovation. These are the values that define UConn Health, and we are looking for team members that share these same values. Our top-rated organization is looking to add a full-time Clinic Office Assistant to our busy Orthopedics team. If you have a background in this field, as well as a passion for customer and patient experience, we want to hear from you. This position is in our Farmington location and is a float position within the MSI departments. You must have reliable transportation and be able to travel to all locations as they come on-line.
At the UCHC, this class is accountable for independently performing a full range of administrative tasks in the scheduling, record keeping and billing of services to patients.
SUPERVISION RECEIVED:
Works under the general supervision of an employee of higher grade.
SUPERVISION EXERCISED:
May lead/supervise lower-level employees as assigned.
EXAMPLES OF DUTIES:
Acts as triage/receptionist for incoming patients and performs associated administrative duties.
Collects payments.
Takes incoming and outgoing telephone calls.
Schedules patient appointments for clinics and diagnostic testing.
Prepares a variety of requests for patient diagnostic testing.
Processes billing/insurance information.
Prepares/sends out reminder cards/letters to cancel and reschedule appointments.
May order supplies.
May perform administrative duties.
Performs related duties as required.
MINIMUM QUALIFICATIONS REQUIRED
KNOWLEDGE, SKILLS, ABILITIES:
Knowledge of the principles and practices of clinical office management.
Knowledge of medical terminology.
Considerable interpersonal skills.
Oral and written communications skills.
Ability to operate office equipment which may include computers, printers, scanners, fax machines and other automated equipment.
Ability to schedule and prioritize workflow.
EDUCATION AND TRAINING:
GENERAL EXPERIENCE:
Two (2) years of direct face-to-face customer service experience.
SUBSTITUTIONS ALLOWED:
Graduation from a medical office assistant program may be substituted for the general experience.
PREFERRED QUALIFICATIONS:
SCHEDULE: Full-time position, 40 hours per week, Monday - Friday, 8-hour shift between 7:30 am to 5:00 pm.
This is a float position within the MSI departments. You must have reliable transportation and be able to travel to all locations as they come on-line.
WHY UCONN HEALTH
UConn Health is a vibrant, integrated academic medical center that is entering an era of unprecedented growth in all three areas of its mission: academics, research, and clinical care. A commitment to human health and well-being has been of utmost importance to UConn Health since the founding of the University of Connecticut schools of Medicine and Dental Medicine in 1961. Based on a strong foundation of groundbreaking research, first-rate education, and quality clinical care, we have expanded our medical missions over the decades. In just over 50 years, UConn Health has evolved to encompass more research endeavors, to provide more ways to access our superior care, and to innovate both practical medicine and our methods of educating the practitioners of tomorrow.
