At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.
Now, we’re looking for talented individuals to join our team and make a difference.
The Sales Development & Telenurturing Consultant is a hybrid strategic sales enablement role responsible for intelligence-driven prospecting, telenurturing, appointment setting, and pipeline support across North America.
The role blends high-quality outbound engagement, data- and intent-led targeting, and sales operations support to maximize Business Development Managers (BDM) productivity, accelerate pipeline velocity, and convert marketing and intelligence insights into qualified opportunities.
Primary objectives:
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Build and nurture a qualified top-of-funnel pipeline aligned to territorial growth priorities
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Convert intelligence, marketing campaigns, webinars, and events into qualified meetings
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Reduce administrative burden on BDMs and improve CRM accuracy and deal flow
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Support complex, multi-stakeholder (“whale”) deal pursuits through coordination and insight
Remote Work Policy:
Our organization follows a hybrid work structure where employees are required to work from the office in Blue Bell, PA, 3 days a week. #Americas
Intelligence‑Driven Prospecting & Telenurturing
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Leverage ZoomInfo Intent & WebSights, Salesforce data, and Power BI reporting to identify high‑priority accounts and contacts
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Build and manage targeted telenurturing cadences for:
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Pre‑targeting prospects
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Dormant or recycling accounts
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Long‑cycle strategic pursuits
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Independently identify and add new accounts and contacts into Salesforce and nurture campaigns by territory, vertical, and intent signals
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Maintain a Top‑25 strategic target list in partnership with BDMs
Strategic Appointment & Meeting Setting
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Set high-quality discovery, qualification, and follow‑up meetings for BDMs
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Engage senior buyer personas (e.g., Security, Risk, HR, EHSE, Travel, Mobility, Compliance)
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Customize outreach messaging in coordination with BDMs and Marketing
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Join prospect meetings as required to:
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Take structured notes
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Update Salesforce
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Own follow‑up actions when delegated
Marketing, Campaign & Webinar Execution
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Follow up with advertising, campaign leads and event attendees
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Re‑engage no‑show registrants with key insights and calls to action
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Partner with Marketing on localized and vertical campaigns
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Monitor and respond to inbound leads and web chat inquiries for US & Canada
Sales Operations & Pipeline Support
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Assist with:
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Draft quotes and proposals on an ad-hoc basis
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Opportunity stage movement and close‑out on an ad-hoc basis
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Create Salesforce sales operations cases as needed (close‑won support, invoicing, vendor documentation) on an ad-hoc basis
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Manage dashboards, territory scorecards, and tracking files
Whale Deal & Cross‑Business Support
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Support 2+ large strategic deal pursuits per quarter
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Conduct stakeholder mapping for complex opportunities (Brokers, insurers, TMCs, technology partners, referrals etc.)
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Surface relevant news, regulatory changes, org updates, and press releases
- To excel as a telesales executive, you need to possess persuasive abilities and thrive in dynamic, pressure-filled settings. Ultimately, a top-tier telesales executive should proficiently execute sales scripts while showcasing outstanding communication, negotiation, and customer service skills.
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Developing in-depth knowledge of solutions to make suitable recommendations based on customers' needs and preferences.
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Proven experience in telephone sales with ability to develop a pipeline of sales opportunities
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Demonstrated impeccable oral and written communication skills
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A passion for engaging prospects and pitching innovative solutions
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Ability to accurately log performance and produce regular reports in line with incumbent platforms (Salesforce)
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Strong planning and organization skills with the experience to help develop ideas by adopting a consultative approach with the content expert.
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Excellent time management skills with the ability to successfully manage numerous projects and stakeholders simultaneously
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Customer orientation (internal and/or external customers)
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Adaptable, agile minded
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Knowledge of Salesforce and ZoomInfo a plus
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Strong relationship building skills. A natural networker with the ability to map out key account plans and effectively up sell into current accounts together with establishing a pipeline of new client prospects.
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Well-developed influencing and negotiating skills with the ability to motivate and influence internal and external clients to commit to buy and the drive to close sales.
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Good strategic thinker with strong planning and organization skills who has the experience to develop solutions by adopting a consultative sales approach.
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Excellent time management skills with the ability to successfully manage numerous projects simultaneously, including activity planning and pipeline management.
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Strong individual who can work autonomously and within a team to deliver results.
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Ability to research and successfully gather all the required / relevant information relating to a client, prospect and/or individual/contact to support each stage of the sales process
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Excellent numeric, written, oral communication and presentation skills
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Computer literate (MS Word, Excel, PowerPoint and CRM applications).
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Cultural sensitivity and awareness. Ability to work in a multi-lingual, multi-cultural environment where collaboration is the norm
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Ability to objectively assess own performance and implement self development plans
Required Work Experience
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Two or more years of experience in sales
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Strong communication skills via phone and email
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Proven, creative problem-solving approach and strong analytical skills
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Strong desire and ability to move up within a sales organization
Required Qualifications
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Educated to degree level, or equivalent, with a specialty in Business, Sales.
Required Languages
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Ability to communicate in English fluently (oral and written) an absolute must.
Travel Requirements
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Occasional travel within Region
By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success.
13,000 experts | 1,200+ locations | 90 countries | 110+ languages
Start your journey with us today. Apply now!
