Job Summary
Cottonwood Creek Wellness Center is a multi-specialty, multi-disciplinary group practice in Colorado Springs, CO. We provide a variety of outpatient services to the community including individual, couples and family therapy, group counseling, psychiatric services, psychological and psycho-educational assessments, supervision, educational workshops, consultation and registered dietician services.
We are looking for a full-time medical assistant to join our growing practice!
This is an ON-SITE position with three locations in Colorado Springs and Monument, CO.
Responsibilities
General Office Duties
- Greets clients and maintains a welcoming environment.
- Assists with maintaining a clean environment for clients.
Psychiatry Specific Duties
- Schedule and reschedule appointments; help with maintaining calendars.
- Provides support to PMHNPs.
- Coordinates psychotropic medications requests for refill with PMHNPs, clients and pharmacies.
- Assist with sending records when requested by other offices and maintain records.
- Coordinates lab orders and requests with PMHNP, clients and Quest.
- Coordinates genetic testing requests.
- Responsible for prior authorization of psychotropic medications utilizing Cover My Meds program.
- Communicate with clients once medications are approved.
- Responsible for Prescription Drug Monitoring Database Reports.
- Track current clients and discharge inactive clients.
- Monitor and maintain supply levels ensuring all expired supplies are regularly removed.
- Coordinate with supply representatives when needed.
Administrative Duties
- Answer phone calls.
- Respond to client messages, emails, and voicemails in a timely manner.
- Perform data entry.
- Make copies of medical forms and keep blank files stocked in office.
- Schedule and reschedule appointments; help with maintaining calendars.
- Answer client questions and provide assistance when necessary.
- Verify information for upcoming appointments.
- Obtain and verify demographic and insurance information and update as necessary into the EHR.
- Verify patient paperwork and consent forms for completion and scan documents, insurance card(s) and photo identification into the EHR.
- Assist with referrals and tracking progress.
- Assists with maintaining a clean environment for clients
Minimum Qualification Requirements
- High School Diploma
- 1+ years of working in an outpatient medical setting.
- Strong verbal and written skills
- A high level of professionalism
- Self motivated and able to work independently and take initiative
- Critical thinking and problem-solving skills
- Able to pay attention to detail
- Able to communicate and work with culturally-diverse families and communities with the ability to be culturally sensitive, empathetic, appropriate and non-judgmental
- Is knowledgeable of and maintains HIPAA standards of privacy and confidentiality
Join us to make a meaningful impact on patient health outcomes through dedicated support and compassionate care! We are committed to fostering an inclusive environment that values your skills in medical assisting across various specialties—helping us deliver top-tier healthcare every day.
Pay: $16.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid sick time
- Paid time off
- Vision insurance
Work Location: In person
